About Kay
French
Native or bilingual
English
Fluent
Dutch
Native or bilingual
Experience
- KADO360FOUNDER & CONSULTANTEDUCATION AND E-LEARNINGOctober 2019 - Today (6 years and 8 months)French Polynesia
- Creation and management of over 100 e-learning and blended learning paths (LMS: TalentLMS, 360Learning)
- Facilitation of over 50 hybrid training sessions for managers, HR, and executives
- Implementation of LMS platforms for companies and public organizations
AITRAINING.COOLOnline Academy:- Creation of training courses on generative AI (prompting, automation, AI assistants) for entrepreneurs and VSEs.
Business Consulting:- Support for SMEs and large corporations in AI integration and job transformation
- Facilitation of practical workshops, AI coaching, and internal process automation
📍Selected for startup incubation program(Tahiti Chamber of Commerce 2025) - WOMENH2H.COMCOMMUNICATION MANAGERHUMAN RESOURCESJanuary 2020 - January 2022 (2 years)
- Launch and management of an international community of 1,500 women leaders
- Organization of a 24-hour online summit with 40 international speakers
- Management of a remote marketing team for community development and engagement
- DISNEYLAND PARISTEAM MANAGERJune 2013 - April 2019 (5 years and 10 months)Paris, FranceSupervision of teams within a park of 15,000 international, multi-generational employees, welcoming up to 45,000 visitors per day.TEAM MANAGEMENT AND HR
- Supervision of 30 to 600 employees in an international, multi-generational environment
- Planning and organization of teams to optimize collective efficiency Deployment of programs
- HR: performance evaluation, internal mobility management
- Optimization of operational processes: redesign of schedules, improvement of working conditions, reduction of absenteeism from 15% to 3.7%
COACHING AND INTERNAL PEDAGOGY- Individual coaching of young managers and support for apprentices (Masters in Management)
- Facilitation of internal training: customer service, field trainer training, operational leadership, crisis management
- Development of behavioral skills (soft skills) within teams
CUSTOMER SERVICE EXCELLENCE AND FACILITATION- Organization of internal events and team recognition programs Development of loyalty and customer experience improvement initiatives
- Coordination with legal departments, medical emergency services, and local authorities for critical situation management
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Education
- PRO CHATGPT TRAININGBRICE TROPHARDY2024FORMATION CHATGPT PRO
- ONLINE MARKETING TRAININGJESSICA OSBORN2023FORMATION MARKETING EN LIGNE