Description

Detail-oriented administrative professional with over 10 years of experience in datamanagement, database maintenance, and digital content operations, combined with 3+years managing administrative operations for an online coaching business. Skilled in digitalprogram organization, client support, and content operations through strategic initiatives.Proven ability to streamline processes, enhance operational efficiency, and train newemployees. Committed to leveraging strong communication and organizational skills toempower clients and drive results.

Languages

English
Native or bilingual
French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Social Anxiety Antidote
Social Anxiety Coach
February 2024 - March 2026 (2 years and 1 month)
Montreal, Canada
Oversaw administrative operations for an online coaching business, improving organization and efficiency of client systems. Structured course materials and managed digital program platforms. Provided client support through email, messaging platforms, and video calls.
Coaching Microsoft Office Business development
Videotron
Content Operations Coordinator
August 2011 - January 2023 (11 years and 5 months)
Coordinated digital content operations for media platforms while ensuring accurate metadata in internal databases. Propelled continuous improvement initiatives by identifying methods to optimize data processing and enhance operational efficiency. Facilitated training for new employees and created and revised internal guides.
GE Money,
Data Entry Clerk
July 2010 - September 2010 (2 months)
Montreal, Canada
✔Verify the information on credit card applications;
✔Correct any errors found;
✔Enter the data into the computer system.