Freelancer profile translated to English.

Description

Hi, I'm Katrin, a Senior UX Strategist with 20 years of experience in complex enterprise and platform products. Experience in regulated environments such as energy, insurance, healthcare, and telecommunications with a focus on research, discovery, service design, and UX leadership. I combine user needs, business goals, and technical feasibility into sustainable product solutions and am responsible for the entire UX process from problem definition to validated design.

Industry field of expertise

Languages

English
Fluent
German
Native or bilingual

Workplace preferences

Can work on-site

Düsseldorf (up to 50km), München (up to 50km), Hamburg (up to 50km), Berlin (up to 50km)

Vodafone
Senior Product Designer - AI Agent
TELECOMMUNICATIONS
August 2025 - November 2025 (3 months)
Düsseldorf, Germany
• Conducted discovery workshops and requirements analysis to identify relevant use cases for an AI-powered assistant
• Structured and prioritized requirements, and supported the creation of an MVP backlog
• Developed UX concepts and user flows for interaction with generative AI systems
• Designed accessible UX/UI solutions for the first product version
• Created all UX flows, including documentation
User Experience Design Product Discovery User Research & Discovery Usability Testing
Schott
Senior UX Designer - Industry 4.0
PHARMACEUTICALS INDUSTRY
January 2025 - March 2026 (1 year and 2 months)
Mainz, Germany
• Requirements analysis and UX conception for the optimization of glass melting processes
• Development of intuitive user interfaces for technical specialists
• Design of UX/UI solutions based on MUI React
• Close collaboration in an agile Scrum team
• Delivered all UX solutions as specified Figma flows, including all edge cases
• Documentation
User Experience Design Figma Product Discovery
ENBW GmbH
Senior Product Designer - Complex Data Structures and AI Solutions
ENERGY AND UTILITIES
July 2024 - Today (2 years)
Stuttgart, Germany
• Developed the UX strategy for a control center platform and several mobile applications in the energy provider sector
• Conducted research and discovery workshops with departments and development teams to prioritize an MVP for field technicians and operators
• Defined product goals, OKRs, and UX roadmap
• Conceptualized user flows and end-to-end processes for various user roles
• UX/UI design of complex MUI-based platforms and native apps according to Apple HIG
• Created interactive prototypes for concept and requirement validation
• Planned, conducted, and evaluated usability tests
• Development-oriented documentation and close support during implementation
User Research & Discovery User Experience Design Product Design Design Thinking