Freelancer profile translated to English.
Back to original languageAbout Katrin
I help organizations bring clarity to complex products, services, and internal systems – especially when requirements are unclear and different perspectives clash.
When requirements are unclear, different stakeholder perspectives collide, or systems are difficult to understand, I help to visualize connections and develop a common direction.
I work with UX Research, Service Design, and structured discovery approaches to understand user needs, processes, and decision logic, translating them into clear, actionable solutions.
I combine analytical work with collaborative formats like workshops and co-creation to not only develop good concepts but also enable sound decisions.
I have worked in public organizations, corporations, and startups – including Deutsche Rentenversicherung, Bayer, and Jaguar Land Rover – and am accustomed to working in complex, cross-functional contexts.
Typical outcomes of my work:
- Clearly prioritized requirements and decision-making bases
- Shared understanding between departments and teams
- Structured service and process landscapes
- Initial concepts, journeys, and prototypes
Remote or on-site possible; project-based, also deployable nationally/internationally.
Portfolio:
German
Native or bilingual
English
Native or bilingual
Can work on-site
Berlin (up to 50km)
Experience
- Deutsche Rentenversicherung Bund,UX/UI DesignerPUBLIC SECTORNovember 2023 - Today (2 years and 9 months)Berlin, GermanyStructuring complex internal systems (public sector)In an IT-driven environment within the public sector, internal systems and processes were difficult to understand, requirements were unclear, and collaboration between departments and IT was fragmented.I used discovery activities (interviews, workshops, analysis) to visualize workflows, dependencies, and decision logic, and to create a shared understanding among stakeholders.I translated these insights into journeys, scenarios, and structured service insights, thereby creating a basis for prioritization and further development.Result:Clearer decision-making bases, better aligned stakeholders, and a structured starting point for the further development of internal applications.Portfolio:
- heyParentsUX Design InternAugust 2023 - October 2023 (2 months)Supporting MVP development of a digital product (startup)In an early product stage, user needs, usage contexts, and priorities were still unclear.I analyzed interview data and identified central needs, decision logic, and usage scenarios to create a basis for product decisions.I translated the insights into initial concepts, user flows, and prototypes, thereby supporting the prioritization and definition of an MVP.Result:Clearer product direction, structured decision-making bases, and initial actionable concepts for further development.
- Bayer AG,Change ConsultantJanuary 2018 - July 2022 (4 years and 6 months)Berlin, GermanyStakeholder Alignment in global transformation programsIn global transformation programs, there were differing perspectives on processes, goals, and implementation, leading to uncertainty and inefficient decisions.I led discovery and alignment workstreams to analyze and visualize the connections between behavior, processes, and organizational structures.Through workshops and co-creation formats, I brought stakeholders together and developed common priorities and actionable approaches.Result:Clearer direction, improved collaboration, and sound decision-making bases for implementing changes.
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Education
- CertificateCareerFoundry2023UX Immersion & UI for UX Designers
- Masters of ScienceUniversity of East LondonOccupational and Organisational Psychology