Freelancer profile translated to English.
Back to original languageAbout Katline
With asolid backgroundincustomer supportand dispute resolution in France and internationally. I assist your clients in using your services to solve problems and make them more autonomous in managing your tools, if necessary. I provide support via **email, phone, chat, social media.
👉🏼 My portfolio:
French
Native or bilingual
Portuguese
Native or bilingual
Spanish
Native or bilingual
Remote only
Primarily works remotely
Experience
- IndyCustomer Care SpecialistDecember 2023 - Today (2 years and 6 months)Remote Remote, Mahesana, GJ, IndiaAssisting clients in managing their accounting to optimize their fiscal closing. This requires accounting knowledge, autonomy, curiosity to stay updated on new regulations, and pedagogical skills to simplify accounting for clients.
- CAP MYSTERETravel DesignerSeptember 2018 - May 2023 (4 years and 8 months)Calle Región De La Viña, Ciudad Juarez, CHH, MexicoCreation of tailor-made trips (initial contact, quote creation, invoicing, roadbook creation, customer assistance before, during, and after the trip, selecting the best flights, handling visa procedures, prospecting local partners). Communication Manager: social media, press kit, influencer outreach.
- Maison JeanneCommunity ManagerAugust 2017 - August 2018 (1 year)Ethical and respectful fashion, 100% made in Portugal. Content creation. Competitive analysis. Social media management. Creation of visual materials (posters, videos, "commercial" spots). Partnership development.
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Education
- Master en communication et affaires internationalesUniversité de La Rochelle2017Master quadrilingue en droit international et commerce international
Skill set
Categories
- Other