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Kathleen MertensKM

Kathleen Mertens

Voice Over / Customer Success / Admin

€550/day
Ciney, BE
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Kathleen

Passionate saleswoman dedicated to customer relations and communication, I leverage my listening skills, interpersonal ease, and dynamism to ensure customer satisfaction and loyalty. Rigorous, persuasive, and results-oriented, I enjoy building lasting relationships of trust and taking on new challenges.

Concurrently, my warm, expressive, and adaptable voice allows me to work as a voice-over artist for various projects. Whether for corporate presentations, commercials, digital content, or greetings, I convey messages with authenticity, emotion, and professionalism.

Versatile and enthusiastic, I combine commercial expertise with vocal talent to deliver a quality experience and effectively enhance the image of the companies I support.

Examples of clients who have chosen my voice: Spotify, Mercedes, Disney, Universal, Adecco,...
  • French

    Native or bilingual

  • English

    Conversational

  • Dutch

    Basic

Can work on-site
Ciney (up to 50km)

Experience

  • Arkance
    Client Engagement Specialist
    January 2019 - Today (7 years and 5 months)
    Contract renewals, cross-selling & upselling. Client needs analysis. Key account management. Presentations during webinars. Planning training sessions. Sales of CAD software and training.
  • KVOCE
    Freelance – Voice Over
    January 2017 - January 2025 (8 years)
    Creation and recording of voice-overs for advertising, corporate, and audiovisual projects.
  • Webforce Benelux
    Sales Representative
    October 2017 - January 2018 (3 months)
    Prospecting, appointment setting, and sales of various web solutions (web/mobile, SEO, CRM) to freelancers.

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Education

  • English-Russian Translation
    ISTI Mons
    2006
    Traduction Anglais–Russe

Skill set

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