Freelancer profile translated to English.

Description

I take on operational responsibility so that female entrepreneurs can lead again instead of reacting.

With over 10 years of experience in operations, event management, and project management – including 10 years at Golf Engadin St. Moritz AG in Switzerland – I work not as a classic assistant, but as a business manager at management level: proactive, controlling, structuring.

I help you with:

→ Analysis & optimization of your business processes

→ Operational project management & implementation

→ Event organization & sponsorship management

→ Setup of back-office structures

→ Internal & external communication coordination

My clients are self-employed female entrepreneurs, growing service companies, and project-driven businesses – those who need clarity, relief, and progress.

Simple. Efficient. Different.

Industry field of expertise

Languages

German
Native or bilingual
English
Fluent

Workplace preferences

Remote only

Primarily works remotely

Anders Management by Katherina Anders
Owner, Business Operations & Interim Management
December 2021 - Today (4 years and 8 months)
I support managing directors, entrepreneurs, and growing SMEs as an operational partner at management level.

My focus is on creating structures, stabilizing operational processes, and providing noticeable relief to management in day-to-day business.

As a self-employed business operations manager, I take responsibility for processes, organizational structure, finance coordination, and operational implementation, on a project basis, interim, or as long-term support.

I work closely with management, with a direct reporting line, clear prioritization, and reliable decision support.

Key Areas
• Analysis and optimization of operational business processes
• Development of clear role, communication, and decision-making structures
• Executive Support and priority management for management
• Structuring preparatory financial processes and reporting
• CRM implementation and process documentation
• Management of external service providers and interfaces
• Project management in marketing, event, and digitalization projects

Typical Results
• Stabilization of overloaded organizations
• Transparent KPI and budget structures
• Noticeable relief for management
• Reduction of operational friction losses
• Scalable processes for growth phases

Collaboration is flexibly possible: project-based, interim, or as long-term operational support.
Golf Engadin St. Moritz AG,
Head of Events & Marketing | Member of Management
SPORTS
November 2011 - November 2021 (10 years)
Switzerland
Internationally oriented golf and service company with two championship golf courses, over 1,350 members, and over CHF 3.5 million in annual revenue.

Responsibilities:
• Strategic co-responsibility at management level
• Budget & profit responsibility
• Leadership and development of a team of 15 employees
• KPI analysis & performance management
• Management of operational processes at two locations
• Marketing & communication strategy
• Interface with the Board of Directors, sponsors & partners

Successes:
• +30.9% increase in rounds played (2020)
• EBITDA 2020: CHF 1.095 million
• Organization of 70–110 tournaments per season
• Operational responsibility for over 35,000 customer contacts/year
Golf Engadin St. Moritz AG
Team Lead
May 2011 - October 2015 (4 years and 5 months)
• Management of day-to-day operations
• Staff & resource planning
• CRM & customer management
• Accounts receivable management
• Process and quality control