About Karlanne
French
Native or bilingual
Experience
- IndépendantWeb Content WriterSOCIAL NETWORKSFebruary 2026 - Today (4 months)Saguenay, QC, CanadaWeb content writing, SEO, copywriting, email, and social media posts. I write catchy texts according to the client's request. I take the time to analyze your request and discuss it to ensure I am targeting the right audience, the one you want to speak to and the one it is profitable to speak to.
- Gouvernement du CanadaBenefits OfficerPUBLIC SECTORFebruary 2022 - February 2026 (4 years)Saguenay, QC, CanadaMaking decisions on benefit claims made by clients. I ensure that the requests are made according to the standard and that the documents are real and valid. Following up with MPs on certain requests. Making payments to clients or claiming debt otherwise. Drafting letters to be sent to the client.
- DesjardinsCollections AdvisorBANKING AND INSURANCENovember 2014 - February 2022 (7 years and 3 months)Saguenay, QC, CanadaFinding solutions to recover unpaid amounts to minimize the financial institution's losses. Fairly assessing collateral to minimize risks. Carrying out repossession of houses, cars, and personal judgments. Ensuring the legality of the legal action taken. Drafting letters for clients.
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Education
- Certificate, AdministrationUniversité du Québec2026Certificat, Administration
Certifications
- Certificate in WritingMélina Bélanger2026