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Karine MullerKM

Karine Muller

Transformation, Management and Organization Consulting

€900/day
Paris, FR
8-15 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Karine

With over 20 years of experience in transformation, I have acquired a 360° vision through experiences in various roles: Marketing/Sales, Change Management, IT Systems, Projects (Strategic Plan or more operational), HR. Today, this transversal vision combined with a solid project culture allows me to blend strategic vision with operational understanding.
Insurance
Software Publishing
Education Companies
Healthcare payors

  • French

    Native or bilingual

Can work on-site
Paris (up to 50km), Bordeaux (up to 20km)

Experience

  • Kanoa Consulting
    Founder
    BANKING AND INSURANCE
    December 2015 - Today (10 years and 6 months)
    Paris, France
    FOUNDER OF KANOA CONSULTING
    Assignments with players in Health, Provident, Life Insurance, Property & Casualty Insurance.
    For a Property & Casualty insurer: Operational support for project managers, leads, and program directors, MOA consultant on key project leadership roles. 6 to 9 months
    • Number of employees: 20
    • Development of an individual and group support program to anchor project soft skills and improve project organization performance.
    • Definition of an individual progress plan based on a bubble map of postures.

    For a retirement savings insurer:
    Customer Experience Diagnosis, development, and steering of the action plan to optimize and secure existing customer journeys.

    Development of the onboarding journey, sales profile (for the human development department of a mutual insurance company)

    For an insurance solutions provider: Consulting with management on the strategy to implement for a major pre-sales deal:
    • Lobbying organization,
    • Support for the pre-sales team in preparing materials (workshops, presentations, etc.). Objective: highlighting commercial proposals,
    • Project organization.

    For an insurance and banking solutions provider: Support in redesigning the marketing/sales approach:
    • Positioning study (competitive analysis),
    Marketing plan (main objective: determine the differentiation axes for the various solutions),
    • Formalization of sales presentations for the solutions platform.
    Individual Support Individual Coaching Consulting Training Instructional Design
  • Malakoff Médéric
    Project Manager
    April 2014 - September 2015 (1 year and 5 months)
    Île-de-France, France

    • Support for the General Manager
    - Management of the DFT steering unit: budget (€2M) / FTEs / service providers, monitoring of director objectives.
    - Steering and development of the management convention (450 employees, Budget €110K)
    • Project Director for the Group's Insurance IT Strategic Plan (Health / Provident / Delegated Management)
    - Diagnosis of the existing situation (functional coverage and technical audit)
    - Scoping and organization of the program (definition of target functional and application architecture, study and selection of market solutions) Budget €5M, project team managed 15 - 20 people,
  • Malakoff Médéric
    Project Manager, General Management
    September 2011 - March 2014 (2 years and 6 months)
    Various assignments:
    • Project Manager: Development of the Group's Real Estate Strategic Plan (study of HR & Real Estate aspects of each site, financial evaluation, development of works council/health and safety committee files) and implementation (relocation of a site with 120 people)
    • Steering of the ACPR audit on IT governance
    • Project Manager - DG Events, Budget €600K:
    - Internal communications: employee meetings, conventions, preparation of materials for the General Delegate
    - Steering and management of external events: Medef University, VIP event (Republican Guard, etc.)
    • Facilitation and monitoring of the Group's executive bodies (CoDir, ComEx),
Check out Karine's experience

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Education

  • Master of Science
    EM Lyon
    2004
    MS Entreprendre, Management de projets
  • Business School, Business Management and Development
    IPAG
    2001
    Ecole de commerce, Gestion et développement d'entreprises
Check out Karine's education

Certifications

  • TKI: Conflict Management
    Myers and Brights
    2022
    Training Facilitation Conflict Management Workshop Facilitation

Skill set (19)

Project Management
Team Management
Business Strategy
Change Management
Consulting
Training
Coaching
Sales Strategy
Business Development
Workshop Facilitation
Training Facilitation
Conflict Management
Individual Coaching
Professional Coaching
Group Coaching
Management Support
Individual Support
Interpersonal Relations
Personalized Support

Categories

  • Other