Karine Boston

Intervention on complex or high-stakes digital products, where users hesitate, make mistakes, or abandon.

Work on critical journeys (onboarding, engaging decisions, regulatory products), with a focus on clarity, cognitive load, and users' ability to make decisions without getting lost.

Close collaboration with product, tech, and business teams, with a high degree of autonomy in framing and design trade-offs.

Complete Web3 platform combining a marketplace, immersive experiences, and a metaverse presentation site, aimed at non-expert users.

Work on the overall experience structure: product entry, understanding usage, consistency across different touchpoints (product, marketplace, site).

Design of journeys and interactions to reduce cognitive load, clarify decisions, and encourage adoption, in close collaboration with product and tech teams.

Consumer real estate platform involving financial and emotional decisions, in a context of low error tolerance and high user anxiety.

Work on critical journeys and matching systems (listing submission, tenant/landlord matching, onboarding, offboarding), focusing on the clarity of the effort required, the progressive engagement, and the reduction of abandonment.

Design solutions aimed at building trust, clarifying key decisions, and supporting users in engaging moments, in close collaboration with product, tech, and business teams.