KMFreelancer profile translated to English.
Back to original languageAbout Karina
Reliable support in debt collection sought?
I am a trained office clerk with over three years of experience in debt collection. I support companies with dunning processes, clarification of debtor accounts, and communication with customers – friendly, structured, and solution-oriented.
I am very familiar with SAP, Excel, Outlook, and Word and work efficiently and independently – also remotely.
I look forward to exciting projects and a long-term, reliable collaboration!
German
Native or bilingual
Remote only
Primarily works remotely
Experience
- EOS KSI Inkasso Deutschland GmbHDebt Collection ManagerOctober 2021 - Today (4 years and 8 months)Mannheim, Germany
- Management of dunning processes and clarification of outstanding receivables
- Communication with customers via email and telephone to resolve various inquiries
- Maintenance of debtor accounts
- Performing account clarifications
- Use of SAP, Excel, Word, and Outlook for data maintenance and reporting
- Collaboration with internal departments to resolve complex cases
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Education
- Office Management ClerkEOS KSI Inkasso Deutschland GmbH2019
Skill set
Categories
- Other