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Karim SaadouneKS

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Freelancer profile translated to English.
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About Karim

Expert in commercial strategy & B2B development – +9 years of experience in Europe, USA and Africa.

I support you in conquering new markets, optimizing your commercial processes and accelerating your turnover.

✅ Structuring or scaling Sales & CS teams
✅ Go-to-market, lead gen & closing
✅ Market expansion (EU / MENA / Africa)
✅ Improving customer retention & loyalty
✅ Coaching and training your teams

I work as a full-time or part-time freelancer, remotely or on-site (Belgium/Europe), for strategic or operational missions.
  • English

    Native or bilingual

  • French

    Native or bilingual

  • Arabic

    Native or bilingual

Can work on-site
Bruxelles (up to 50km)

Experience

  • Sortlist
    Head of Advisors
    TECH
    August 2020 - Today (5 years and 10 months)
    Belgium
    • Managed a diverse department of 13 team members across multiple offices and nationalities, including 3 Team Leads and 10 Advisors, focused on delivering exceptional service to companies and organizations (6000-7000 per year) seeking top marketing, digital, and IT partners.
    • Led a team capturing €4M/year, while enhancing the customer journey and improving client satisfaction.
    • Collaborated with the Product team to refine the client journey, defining Ideal Customer Profiles (ICP) and crafting tailored experiences that boosted NPS and retention.
    • Introduced innovative capacity models and process improvements, integrating AI to optimize team efficiency and performance.
    • Elevated leadership capabilities as a coach of coaches, fostering growth among Team Leads and empowering Advisors to excel
  • MENA
    Sales Manager
    TECH
    February 2022 - April 2023 (1 year and 2 months)
    Bruxelles, Belgium
    • Led business development in the MENA region, achieving €800K ACV.
    • Successfully expanded into new international markets, increasing the number of countries with paying customers from 5 to 45 across Europe, the Middle East, Asia, Africa and Latin America.
    • Strategically analyzed global opportunities, monetized organic activities, and implemented initiatives to accelerate company growth.
  • MENA
    Head of New Business
    April 2021 - April 2022 (1 year)
    • Scaling the MENA market and team
    • managing and coaching a team of 3 Account Executives and 2 Account Managers
    • responsible for the P&L
    • setting and achieving sales targets
    • monitoring and coaching the team
    • recruit new team members & opening a new office in Tunisia (7 employees)

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Education

  • Bachelor of Science
    East Stroudsburg University Of Pennsylvania
    2015
    Bachelor of Science (B.S.) in Business Administration and Management, Finance
  • Bachelor of Arts
    East Stroudsburg University Of Pennsylvania
    2015
    Bachelor of Arts (B.A.) in French Language and Literature

Skill set

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