Freelancer profile translated to English.
Back to original languageAbout Karim
Passionate about the IT and Digital field for over 19 years, I continue to work as an IT & Digital Project Manager with the same enthusiasm.
What motivates me every morning is seeing that the projects entrusted to me are executed smoothly, while ensuring that the teams accompanying me are on the right track...
I am described as a robust consultant in both design and management.
That I have a good command of project management and IT system reliability with the ability to act in complex environments.
The scope of my expertise covers the following areas: CRM, E-Commerce, Sales Processes, Customer Relations, Digital Marketing (SEO/SEA Acquisition, UX/UI Retention, Conversion Funnel/E-Payment), Migration, EDI flows, IT Architecture and Security.
I can work in various sectors such as services, industry, hospitality, or retail.
French
Native or bilingual
English
Fluent
Spanish
Conversational
Can work on-site
Paris (up to 50km)
Experience
- eXaltSenior IT Project Manager (AXA Mission)BANKING AND INSURANCEFebruary 2024 - June 2025 (1 year and 4 months)Nanterre, FranceMonth AA Management - Month AA Implementation of a Voicebot* Company Name * Job Title* Brief description of a key point* Support for business units in defining needs and processes* Responsibility, task, achievement...* Facilitation of needs gathering workshops* Other responsibility, other task, other achievement...* Project implementation according to the different V-cycle phases: Analysis,Study, Implementation, Testing, DeploymentMonth AA * Planning and budget management- Month AA * Company Name * Job Title* Brief description of a key point* Coordination of service providers: Integrator, IT Architect, Security Expert,* Responsibility, task, achievement...Development team on ServiceNow solution, GDPR Referent, Test Lead* Other responsibility, other task, other achievement...* Change management and training support
- eXaltSenior IT Project Manager (B&B Hotels Mission)HOSPITALITYJuly 2022 - September 2023 (1 year and 2 months)Paris, FranceImplementation of CRM / Loyalty Management (loyalty program)Implementation of a sales support tool: automation of Commercial Quotes* Roadmap construction and monitoring* Implementation of a request qualification methodology* Coordination of development and project management teams* Implementation of the action plan, solution proposals* Project management in an international context
- eXaltSenior IT Project Manager (METRO Mission)RETAIL (LARGE RETAILERS)July 2022 - September 2023 (1 year and 2 months)Nanterre, FranceImplementation of CRM / Loyalty Management (loyalty program)Implementation of a sales support tool: automation of Commercial Quotes* Roadmap construction and monitoring* Implementation of a request qualification methodology* Coordination of development and project management teams* Implementation of the action plan, solution proposals* Project management in an international context
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Education
- Introduction to Generative AIeXalt AcademyAcquérir les fondamentaux de l'IA Générative
- Agile Project Management Foundation ExaminationAPMG InternationalMaitriser les bases de la méthodologie Agile