Freelancer profile translated to English.
Back to original languageAbout Karim
Generalist engineer with over 12 years of cumulative experience. I contributed to the project management of the deployment of Voice over IP at the client EDF for 3 years, then I led the "IT Production Management" department, including change, incident, and problem management for 3 years within the largest Moroccan bank (ATTIJARIWAFA BANK). Subsequently, I worked for BNP PARIBAS as an Incident Manager for 3 years.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- bnpparibasIncident ManagerBANKING AND INSURANCEJanuary 2019 - Today (7 years and 5 months)Paris, FranceI am an expert in incident, change, and problem management. I am currently working as a Freelancer for BNP PARIBAS as an Incident Manager. I manage the organization of crisis cells and the drafting of managerial communications. I manage KPIs and incident reports. I lead the monthly incident committee.
- ATTIJARIWAFA BANKHead of IT Production Management UnitBANKING AND INSURANCEJanuary 2016 - December 2018 (3 years)Casablanca, MoroccoI led the "IT Production Management" department, including change, incident, and problem management for 3 years within the largest Moroccan bank (ATTIJARIWAFA BANK).
- EDFProject ManagerENERGY AND UTILITIESFebruary 2013 - November 2015 (2 years and 10 months)Lyon, FranceI worked as the project manager for the deployment of Voice over IP for the client EDF (PHOENIX Project) for 3 years, covering 85 sites across France.
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Education
- Telecommunications EngineerTELECOM LILLE2011Ingénieur en Télécommunications en Réseaux informatiques.
- Specialized Master in Technological Project ManagementESSEC BUSINESS SCHOOL & TELECOM PARISTECH2012Master Spécialisé dans la gestion des grands projets à dominance technologiques
Certifications
- ITIL V3EXIN2013