Freelancer profile translated to English.
Back to original languageAbout Karim
Karim El Bachiri — Founder EBK International
Consultant in automation and artificial intelligence
I help companies automate what slows them down, with AI.
Starter — Automation of a simple process (emails, admin, workflows). Delivered in 1 week. Ideal for SMEs and freelancers who want to get time back.
Business — AI Agent connected to your tools (CRM, email, business tools). Lead qualification, automatic follow-ups, appointment scheduling. Delivered in 2 weeks.
Premium — Complete custom solution. Audit, design, deployment. Ideal for digitalizing an entire department (finance, HR, operations). Delivered in 3-4 weeks.
Each project is quoted, adapted to your context.
What my clients get:
Up to 20 hours/week recovered on repetitive tasks
Sales pipeline running autonomously
Zero human error on automated processes
Technologies: n8n, Make, Zapier, OpenAI, Claude, LangChain, Python, custom APIs.
LinkedIn: linkedin.com/in/karim-el-bachiri-658b252a4
Let's talk about your needs, send me a message.
French
Native or bilingual
English
Fluent
Remote only
Primarily works remotely
Experience
- klebert consultingImplementation of an intelligent automated CRM based on AIDIGITAL AND ITNovember 2025 - November 2025Paris, FranceDesign and deployment of an intelligent CRM boosted by artificial intelligence, aimed at optimizing sales and administrative management.Main achievements:Automatic connection and synchronization of the inbox (centralization of client communications)Setup of intelligent client file tracking (statuses, follow-ups, history)Automation of prospect intake and qualificationStructuring of workflows for administrative management (sorting, prioritization, notifications)Integration of automations via no-code / low-code tools (Make, n8n)Results obtained:Time savings of over 60% on repetitive tasksSignificant reduction in human errorsImproved sales responsiveness and visibility on client filesSkills appliedBusiness process automationCustom CRMApplied artificial intelligencen8n / MakeEmail & workflows integrationOperations optimization
- OKTAGONComplete automation of customer service (after-sales service) by intelligent AI agentsE-COMMERCEJanuary 2026 - January 2026Paris, FranceDesign and deployment of an entirely automated after-sales service thanks to intelligent AI agents, enabling autonomous, fast, and scalable customer request management.Main achievements:Implementation of conversational AI agents capable of automatically handling the majority of after-sales service requestsAutomation of 24/7 customer responses with context and history understandingIntelligent escalation system:Complex requests are automatically forwarded to a human agent via TelegramStandard requests are handled without human interventionCentralization and prioritization of customer ticketsIntegration of automations via Make / n8nMeasurable results:⏱️ -90% of time spent on after-sales service⏳ Average response time reduced from ~10 hours to 2 minutes💰 Significant reduction in customer service costs (fewer human resources needed)📈 Significant improvement in customer satisfaction thanks to the speed and consistency of responses
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Education
- Bachelor of Management & AIESM Geneva2024Formation orientée management et intelligence artificielle, avec un focus sur l’application concrète de l’IA en entreprise. Compétences acquises en automatisation des processus, conception de systèmes intelligents, architecture des systèmes d’information, no-code / low-code, data et IA appliquée aux opérations, au CRM et au service client. Approche mêlant vision stratégique, optimisation des coûts et mise en œuvre technique de solutions IA à forte valeur ajoutée.