Karim Chalane

With over 28 years of experience, I have built a career combining technological expertise, management, business development, and digital transformation.

I began my career with 15 years in consulting and service delivery as a project manager, Web and Data developer, technical architect, and certified Microsoft and Salesforce trainer. I participated in over 60 projects, for SMEs and large corporations, on various issues of digitalization, CRM, and data management.

I then moved into commercial and management roles for 13 years, focusing on pre-sales, business development, and Salesforce, CRM, and Data Management expertise. My experience as Sales Director, Business Unit Director, and Partner has allowed me to develop a strong results-oriented culture, management skills, commercial strategy, and a true entrepreneurial vision.

For several years, I have leveraged this dual project and business expertise to support companies in their digital transformations, combining operational management, understanding of business challenges, and value creation.

Today, I am involved in projects related to project management, digital transformation, customer experience, and CRM. I assist my clients in optimizing their customer relationships through the digitalization of sales, customer service, and marketing processes, with a pragmatic and results-oriented approach.

My main strengths lie in my mastery of project and team management, my ability to rally stakeholders, my pedagogical skills, my dual business and technological expertise, as well as my understanding of commercial challenges and value creation for the company.