About Karen
English
Fluent
French
Native or bilingual
Italian
Basic
Spanish
Conversational
Experience
- Café OzDigital communicationRESTAURANTS AND FOOD SERVICEFebruary 2019 - Today (7 years and 4 months)Paris, FranceCommunity Management- Creation of graphic visuals- Market monitoring- Creation of timelines- Post writing- Scheduling and monitoring of publications- Moderation of interactions on various social networks (Instagram - Facebook - Twitter)- Weekly & monthly reporting- Analysis of predefined KPIsNewsletter- Identification of relevant/current topics- Writing- Creation of graphic visuals- Scheduling & sendingWebsite- Weekly updates- Blog post writing- Creation of graphic visualsEvents- Needs identification- Research and contact of service providers- Implementation and monitoring of organization- Impact analysisPress Relations / Influencers- Needs identification- Contact and exchange- Relationship monitoring- Impact analysis
- La RedouteModeration managerFASHION AND COSMETICSFebruary 2020 - October 2023 (3 years and 7 months)Moderation manager for La Redoute's 4 Instagram accounts:@laredoute, @laredoutecollections, @laredouteinterieurs, @ampmTasks:- Public responses (comments)- Private responses (DM)- Story archiving- Identification of crisis situations- Trend identification
- Air FranceSocial media consultantTRAVEL AND TOURISMMay 2018 - March 2019 (11 months)Roissy-en-Brie, France- Participation in crisis communication strategy- Monitoring and moderation of interactions on various social networks (facebook, twitter, instagram)- Customer relationship monitoring- Participation in Instagram creative strategy
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Education
- MASTER 2 360 COMMUNICATIONCESACOM2016
- 360 COMMUNICATION DEGREECESACOM2014