About Kaoutar
French
Native or bilingual
Experience
- BLINKER FRANCERegional Sales DirectorRETAIL (SMALL BUSINESS)March 2019 - Today (7 years and 3 months)Paris, FranceManagement, leadership, development of commercial activity and customer loyalty. Recruitment, onboarding, and coaching of sales representatives and sector managers. Training and coaching engineering. Implementation of commercial steering and reporting tools (national and regional). Establishment of a national commercial excellence and field performance culture. Creation of the Key Account unit: definition, deployment, development, and management of the key account strategy.
- OUTIZ GROUPE SAINT GOBAINOperational Sector ManagerCIVIL ENGINEERINGSeptember 2015 - December 2018 (3 years and 3 months)Paris, FranceManagement and leadership of a team of 28 employees. Training engineering, training, recruitment, mentoring, and management of network teams (store managers and sales associates). Participation in the deployment of Salesforce CRM. Monitoring KPIs within each store business unit (sales performance, profitability, and customer service). Continuous optimization of processes to improve performance, productivity, quality, and customer experience. Opening of new points of sale in the operational sector.
- OUTIZ GROUPE SAINT GOBAINBusiness Engineer and TrainerCIVIL ENGINEERINGJanuary 2015 - August 2015 (7 months)Paris, FranceDevelopment and management of a client portfolio. Negotiation and closing of complex commercial contracts. Definition and construction of the commercial offer, market positioning, and portfolio structure. Training engineering, training, and team coaching. Implementation of initial sales management, quality, customer relations, and employee experience processes. Monitoring of revenue, margin, sales objectives, and performance.
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Education
- BTS Management of Commercial UnitsTIRESIA Training Center2011BTS Management des unités commerciales