About Kanto
Malagasy
Native or bilingual
French
Native or bilingual
English
Conversational
Italian
Basic
Experience
- SUNNY HÔTELINTERNSHIP - HOSPITALITY / LODGING / RECEPTIONHOSPITALITYAugust 2014 - November 2014 (3 months)Tananarive, Madagascar
- Welcoming, orienting, and assisting clients
- Using hotel management tools (Micros) for reservation tracking, billing, and client file management
- Occasional intervention in housekeeping (room inspection, preparation, and refurbishment) to ensure quality standards are met
- Intervention in restaurant services: taking orders, table service, monitoring customer satisfaction
- Contribution to coordination between different departments
- Participation in monitoring service quality and managing customer feedback
- Development of customer service skills and ability to handle unforeseen situations in a hotel environment
- Discovery of professional standards in the hotel industry and requirements related to customer experience
- THE DAILY GEEK SHOWWEB EDITOR - CONTENT WRITERJanuary 2017 - January 2024 (7 years)
- Writing, editing, and publishing high-traffic web articles, adhering to editorial standards and deadlines
- Selecting and proposing article topics based on trends, current events, and traffic potential
- Continuous information monitoring on digital, technological, and cultural topics
- SEO optimization of content (keywords, structuring, internal linking) to improve natural referencing
- Integration and online publishing of articles via WordPress (formatting, media insertion, UX optimization)
- Collaboration with editorial teams to ensure consistency and quality of publications
- AVIAVY HOSPITALITY AND SPECIAL EVENTSCOMMUNITY MANAGER AND COMMUNICATIONS OFFICERDecember 2024 - April 2026 (1 year and 4 months)
- Definition and implementation of a digital communication strategy aligned with visibility, acquisition, and loyalty objectives
- Development and structuring of commercial offers (events, catering, customer experiences), highlighting them through digital media and targeted campaigns
- Development and management of the editorial calendar (monthly planning, coordination of key periods, content adaptation across platforms)
- Social media management and community animation (publishing, moderation, e-reputation)
- Competitive analysis
- Creation of visual, video, and written content consistent with the brand image
- Creation of visual materials
- Organization and promotion of events with full digital coverage
- Participation in the organization and coordination of the company's presence at trade shows
- Monitoring and analysis of performance (engagement, reach, conversions, growth), with regular report production and optimization recommendations
- Collaboration with internal teams to ensure consistency of communication actions and enhance overall impact
- Development of detailed monthly reports with strategic recommendations (content optimization, budget adjustments, new opportunities)
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Education
- INTH - Hospitality Specialization (DESTH)2015INTH - Spécialisation Hôtellerie (DESTH)
- - Entrepreneurship in Tourism and HospitalityINTH2017- Entrepreneuriat en Tourisme et Hôtellerie