Kamil Bernat

LES CLÉS is not just a seasonal rental concierge service, it's an innovative and effective approach that transforms the sector. Specializing in the Nice region, we remain determined to continue innovating, ensuring exceptional service quality, and pushing boundaries to satisfy our clients and partners.

● Prospecting, identifying, and capitalizing on client needs through interviews with operational staff and Steria/Sopra consultants.

● Participation in tenders in various sectors with annual revenues between €100K - €200K.

Including: analysis of staffing costs/availability/margins, reference research, drafting of team organization plans and quality monitoring of deliverables,

● Responsible for monitoring the commercial activity of Steria/Sopra teams through: creation and control of dashboards, formalization and optimization of client request processing procedures,

[Project Part]

● AMOA (Assistance to the Project Owner):

- Key contact for technical and functional teams at clients' sites,

- Quality control of data and functional testing of information systems,

- Preliminary studies,

● Responsible for Knowledge Management projects for the pre-sales department.

>> Results: Response to a €100 million tender which was won for the placement of 200 profiles, internal promotion.

Based on the premise that hotel practices could be beneficially applied to seasonal rental concierge services, BENVINI was created with the bold vision of modernizing this sector by integrating proven methods from the hotel industry. Over the past two years, our commitment to this vision has yielded exceptional results. We are proud to announce that we have successfully handled over 18,000 reservations, exceeding our clients' expectations and ensuring an unforgettable travel experience. The average occupancy rate of our properties now exceeds 90%, demonstrating the trust travelers place in BENVINI to meet their needs. We have managed to maintain a high level of customer satisfaction through professional management and quality service. Our consistent pricing efforts have also paid off, with rates up to 1.5 times higher than the market, while remaining competitive. This success illustrates our ability to maximize value for our owners while offering attractive prices for our travelers. BENVINI is more than a seasonal rental concierge service; it's a vision that has been successfully realized, and we look forward to continuing to innovate and push the boundaries of this exciting industry. Our commitment to quality, customer satisfaction, and astute pricing is the key to our continued success.