Freelancer profile translated to English.

Description

Information Systems

★ Certified ITIL Foundation v3

★ ITAM - SAM/HAM

Develop, enhance, and leverage my qualities and experiences to contribute to the growth of a company with human values.

Passionate about technology with a strong sense of service, I enjoy getting involved, taking initiative, and proposing solutions to facilitate and improve everyone's work.

Calm by nature, I can adapt and work independently as well as in a team to achieve our goals or solve our problems.
My good interpersonal skills facilitate communication, allowing me to work and communicate with IT, business departments, end-users, senior management, and service providers and suppliers.

...a little more...

My professional experience has led me to work in various sectors.

While being a committed technical player, I have participated in IS improvement projects: managing IT assets (servers, PCs, hardware, software), telephony, databases, security, and websites.

Highly user-service oriented, autonomy, availability, rigor, responsiveness, sense of service, and good interpersonal skills are the essential qualities I have developed in my various roles.

I am interested in ITAM and particularly SAM, asset management with SCCM and GLPI, unified communications, ToIP (Asterisk), Green IT, and security.

My great technological curiosity also leads me to be interested in GIS, artificial intelligence (conversational agent "CHATBOT"...), and its use in customer relations, and in micro-computers (Raspberry, Odroid) and their applications in professional or personal environments.

I am available and geographically mobile.

Languages

French
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 10km), Poitiers (up to km), Niort (up to km), Tours (up to km), Paris (up to 10km)

AGIRC-ARRCO
IT Asset Management Consultant
BANKING AND INSURANCE
November 2020 - Today (5 years and 7 months)
Paris, France
Rethink IT Asset Management for hardware and software, concerning processes, means, and tools to implement. Integrate software license tracking.
Ensure process reliability and rationalization, considering governance to be established between different stakeholders (IT, Management Control, Purchasing, Accounting).

• Current state analysis: current operations, hardware and software inventories, equipment rates, etc.
• New process: SIPOC, flowcharts, RACI, KPIs
• Tool sourcing
• Implementation

Tools used: Easyvista, Ivanti/Landesk, Excel, PPT
Data Analysis Creative Process Facilitation
Groupe Caisse des Dépôts et Consignations
SAM - Software Asset Management
PUBLIC SECTOR
September 2018 - March 2020 (1 year and 6 months)
Arcueil, France
Within Informatique CDC for 10,000 users
CLIENTS: Informatique CDC, Caisse des Dépôts et des Consignations, subsidiaries.

MISSION: Software asset management for workstations (Adobe, Autodesk, Microsoft, SAS, VMWare, various publishers...) in coordination with Purchasing, Compliance, IT, Legal, and GDPR departments. Liaising with IT contacts, publishers, and suppliers.

• Software compliance: lifecycle management, security and GDPR analysis, inventory, reports
• Secure Adobe and Autodesk cloud access: ADFS authentication, blocking cloud access on client machines (Creative Cloud, explorer, add-on...) + URL blocking (proxy/FW filtering)
• Software request management: needs analysis, purchasing, license tracking, and deployment
• Software cost optimization
• Participation in tenders and analysis of contracts and risks, rights review, metrics, document drafting

Tools used: Ivanti/Landesk, BMC Remedy ITSM, Excel, PPT
SOCOTEC
IT Asset Manager
CIVIL ENGINEERING
May 2015 - July 2016 (1 year and 3 months)
78280 Guyancourt, France
Freelance on-site at SOCOTEC headquarters (78)
+200 sites +5000 users

• IT asset compliance for workstations (desktop/laptop/tablet)
• IT asset management and workstation lifecycle with GLPI
• Management of software and workstation purchase requests
• Participation in mobility and dematerialization projects for the training institute and Equipment/Construction agencies
• Supplier and manufacturer relations
• Some user support actions
• ...

Environment: +5000 workstations (Dell, Fujitsu, HP) running Windows XP/7/8.1/10
GLPI Asset Management Workstation License Management Documentation Report Analysis Communication Consulting SCCM ACCESS EXCEL