Kamal L.

I help organizations automate their critical operations through asynchronous AI agents, integrated into robust workflows aligned with their business priorities.

• Design and deployment of AI agents (support, HR, sales ops, industrial operations) with CrewAI, LangChain, n8n, Make

• Development of asynchronous multi-agent workflows with scheduling, follow-ups, memory/state persistence, and lifecycle logic (init, error recovery)

• Rigorous monitoring of AI agent performance through business KPIs (usage rate, resolution rate, cost per interaction), impact analysis, and ROI management

• Delivery of intelligent assistants in <4 weeks, generating +40% productivity gains

• Reduction of ticket processing time by 40% and operational costs by -25% through scalable agents

• Alignment of architectures with security, compliance (GDPR, AI governance), and client IT requirements

• Design and execution of a strategic "Industry 4.0" initiative to implement a smart and connected factory

• Consolidation of OT/IT/engineering data into a single platform to improve management and decision-making velocity

• Design of AI agents for predictive maintenance, breakdown reduction, and autonomous diagnostics

• Automation of supply, HR, finance, and reporting workflows via n8n

• +15% net margin through process optimization, lean management, and automation

• Executive role: AI strategy, technical delivery, operational excellence

• Management of digital transformation programs for strategic accounts (IBM, Atos, Orange)

• C-level consulting and co-construction of business-aligned tech roadmaps

• IT-business alignment on automation, cloud, performance, and operational excellence issues

• +130% revenue at IBM, +113% at Atos through a proactive value-oriented approach

• Awarded two Microsoft distinctions for cross-functional leadership and delivery excellence