Kadia L.

It is as a Barista that I join the Tour d'Argent, more precisely in the Bar des Maillets d'Argent area.

I bring my knowledge to develop the coffee offer, and expand the soft drinks menu. Showing ambition and determination, I take charge of the coffee division as First Barista and see my responsibilities extend to the seasonal area of ​​the Toit de la Tour, and even to the gastronomic restaurant. A true project manager, I take the lead in research and creation, production, stock monitoring, contact with suppliers, creation of experience.

In the space of 6 months, I increase the interest in the coffee offer not only in the eyes of customers, but also in those of my management, to such an extent that the coffee experience becomes a source of customer loyalty, and a communication hub for the group.

It is within Pierre Hermé Paris that I take my first steps as a Barista.

Of a self-taught nature, I learn and train in the specificities of coffee in all its fields. I prepare drinks, manage stocks, maintain equipment. I quickly stand out to become the main barista, in charge of training my colleagues and sometimes even managing the team on certain services. It was during this experience that I was introduced to latte art, a skill that I continue to perfect to this day.

Ambassador of the Dalloyau house within the Samaritaine, I work both in the boutique and restaurant area.

I master customer reception and advice, sales, table service, maintenance and stock monitoring, compliance with hygiene standards. It was during this experience that I discovered the preparation of coffee, which marked a change of direction in my career.