Isma Y.

Development and management of schedules for a team of drivers, ensuring compliance with regulations and operational constraints. Monitoring absences due to illness, including receiving and forwarding sick leave certificates to the CNS. Fairly distributing routes based on drivers' skills, availability, and preferences.

Drafting Cerfa forms and DPAE (Declaration of Hiring) while ensuring legal compliance. Answering employees' questions regarding their salary, benefits, and deductions on their payslips. Tracking absences and requests for paid leave, sick leave, and other absences. Generating all payslips and processing salary payments. Collaborating with temporary employment agencies and organizing/participating in recruitment fairs to promote company opportunities. Conducting telephone, video conference, and in-person interviews to assess candidates' skills and motivation.

Administrative management, handling claims from logistics managers as well as complaints regarding our clients' invoices and quotes. Filing and archiving department-related documents, managing training, and organizing meetings. Receiving, processing, and directing phone calls and messages.