Freelancer profile translated to English.

Description

Social Media Manager specializing in digital communication and conversion optimization, I support brands in their online visibility and growth. My expertise covers content creation (Instagram, TikTok, X), the implementation of editorial strategies, and community management. I have already helped e-commerce businesses increase their traffic and conversion rates through streamlined communication adapted to social media constraints. I work with seriousness, creativity, and attention to detail to transform visibility into concrete results.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Agence Postale
Administrative Assistant
HUMAN RESOURCES
August 2024 - July 2025 (11 months)
👉 Daily management of reception and customer follow-up (individuals and professionals).
👉 Administrative processing: mail, packages, basic banking transactions, and financial flow management.
👉 Organization and file tracking, cash management, and adherence to internal procedures.
👉 Versatility in tasks: in-person and telephone reception, providing information, guiding users.
👉 Development of skills in rigor, customer relationship management, and administrative organization.
Project management & organization Customer loyalty Customer service Administrative assistance Customer relations
Fanstas'Me -Ecommerce spécialisé
Community Manager
E-COMMERCE
January 2025 - July 2025 (6 months)
👉 Definition and implementation of the digital communication strategy on Instagram, TikTok, and X.
👉 Creation of engaging content (visuals, videos, texts) adapted to social media moderation constraints.
👉 Community management and animation: daily interactions, customer loyalty, and audience growth.
👉 Implementation of conversion-oriented campaigns to increase e-commerce site traffic and sales.
👉 Performance monitoring (audience, engagement, conversions) and continuous optimization of marketing actions.
Raffinys - boutique en ligne
Community Manager & Communications Manager
SOCIAL NETWORKS
July 2025 - August 2025 (1 month)
👉 Development and management of a multi-channel digital marketing strategy (Instagram, TikTok, X) with a clean style adapted to platform regulations.
👉 Creation of engaging visual and video content, brand storytelling, and implementation of a monthly editorial calendar.
👉 Community management: interactions, animation, and loyalty building for a targeted audience.
👉 Optimization of the customer journey and conversions through social media campaigns focused on traffic and sales.
👉 Analysis of performance (audience, engagement, conversion rates) and adjustment of actions to improve visibility and revenue.

Check out Justine's experience

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Baccalaureate in Science & Technology of Management and Business, Marketing Specialization
Lycée Jules Ferry - Saint-Dié-des-Vosges
2019
Marketing et gestion commerciale : étude des marchés, stratégies de communication, analyse du comportement client. Management et organisation : compréhension des structures d’entreprise, gestion de projet et travail en équipe. Techniques de communication : rédaction professionnelle, création de supports promotionnels, utilisation d’outils numériques. Compétences transversales : esprit d’analyse, rigueur, autonomie et sens de l’organisation.

Justine Valentin

Community management & writing

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