Justine H.

Personnel Administration: overall management of employee files from hiring to contract termination (medical visits, leave, illnesses, work accidents, absences, etc.). Human Resources: organization of the recruitment process, employment contracts, EVP monitoring, administrative management, career monitoring, reporting. performance indicators, training plan, workforce planning, risk assessment. Administration: quotes and invoices, monitoring of receipts, bank reconciliation, monitoring of customer payments, reminders.

Proximity Management: direct supervision of 25 employees, leading meetings, change management support. Human Resources: recruitment of new employees, drafting employment contracts and schedules, support for onboarding and career development, implementation of the training plan, management of contract terminations and disciplinary measures, EVP, link and coordination with the CSE (Employee Representative Committee). Project Management: creation of protocols and regulations, implementation of the Octime software, development of the associative and service project. Negotiation: communication with key funders, management of potential conflicts. Budget and Supplier Management: monitoring of public reception billing, drafting of the provisional budget, ensuring the proper functioning of premises and equipment. Educational Project Guarantee: management of the personalized project for the users, social and legal monitoring of user rights.

Management and Training: supervision of 30 employees, creation and delivery of thematic training. Administrative Management: establishment of reception contracts with representatives, management of daily rates, support with procedures. Health Monitoring: creation and guarantee of the current health protocol, collaboration with medical staff. Event Management: organization of activities and events for users and their representatives. Qualitative and Quantitative Monitoring of Care: consideration of the needs and requests of representatives, creation of satisfaction questionnaires.