About Jurgan
I am an AI Automation Engineer specializing in building intelligent business systems that automate CRM processes, workflows, and customer operations. I help companies reduce manual work and improve efficiency using AI-powered automation and modern integration tools.
I design and develop end-to-end automation solutions using Claude AI, OpenAI, Make.com, n8n, Zapier, and CRM platforms such as Monday.com, HubSpot, and Airtable.
My work focuses on building scalable systems that connect business tools together through APIs and webhooks, enabling seamless data flow across sales, marketing, and operations.
I specialize in AI voice agents, CRM automation, workflow optimization, and API integrations that help businesses increase productivity, improve customer experience, and streamline operations.
English
Native or bilingual
French
Fluent
German
Fluent
Remote only
Primarily works remotely
Experience
- FreelanceAI Automation Engineer | CRM & Claude AI SpecialistDIGITAL AND ITMay 2026 - Today (2 months)Genoa, ItalyDesigned and deployed AI automation systems for CRM, workflows, and business operationsBuilt AI voice agents using Claude AI, OpenAI, Retell AI, and Vapi for customer support and lead qualificationDeveloped CRM pipelines using Monday.com, HubSpot, and Airtable with automated dashboardsCreated workflow automations using Make.com, n8n, and Zapier to reduce manual processesIntegrated APIs and webhooks across Stripe, Slack, Google Workspace, and other SaaS toolsDelivered end-to-end automation solutions improving efficiency and reducing operational workload
- Freelance (Self-employed)AI Automation Engineer | CRM & Claude AI SpecialistDIGITAL AND ITMarch 2026 - Today (4 months)Genoa, ItalyDesigned and deployed AI voice agents for customer support and lead qualification using Retell AI, Vapi, Twilio, and OpenAI.
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Education
- Bachelor’s Degree in Computer Science / Information TechnologyUniversity of Genoa, Italy2026Studied computer science fundamentals, AI, software development, and automation systems Completed projects on AI voice agents, workflow automation, and CRM integrations Learned practical tools like Make.com, n8n, Zapier, Monday.com, HubSpot, and Airtable Focused on building real-world automation solutions for businesses Gained knowledge in API integration, workflow optimization, and AI-powered systems
- Bachelor of Science in Computer EngineeringUniversity of Genoa, Italy2026Gained in-depth knowledge in computer science, AI, and software automation Completed practical projects on AI voice agents, CRM automation, and workflow integration Learned to use tools such as Make.com, n8n, Zapier, Monday.com, HubSpot, and Airtable Focused on solving real-world business problems using AI and automation Developed strong foundation in API integration, system design, and business process optimization