Freelancer profile translated to English.

Description

IT technician with 20 years of experience, I support companies with all their IT needs.

Skills / Services offered

- Troubleshooting & Assistance

IT Troubleshooting

Installation / Configuration

Box / Printer / Network Installation

- Optimization & Reinstallation

Complete Cleaning

Windows Reinstallation

- Data Recovery

I work with seriousness, pedagogy, and transparency.

Industry field of expertise

Languages

Workplace preferences

Remote only

Primarily works remotely

GROUPE TOUILLER
Deployment Technician
March 2022 - Today (4 years and 3 months)
Laval, France
Administer workstations (PC, MAC, Thin Client, smartphones) Diagnose faults and anomalies and resolve technical problems Email support (Office365 administrator) Antivirus deployment (Trendmicro Kaspersky, SentinelOne administrator) External or local backup (Veeam, Synology NAS) Wi-Fi access point configuration (Aruba)
IMAYE GRAPHIC
IT Park Manager
April 2018 - February 2022 (3 years and 10 months)
Laval, France
Administer workstations (PC, MAC, Thin Client, smartphones, PDA) Diagnose faults and anomalies and resolve technical problems Track system and software licenses (GLPI administrator) Provide user support for office software, internet browsing... Email support (Office365 administrator) Manage various updates (software and systems) Antivirus deployment (KASPERSKY administrator) Manage system image deployment (as well as keeping them up to date) Monitor hardware evolution within the group Manage the purchase of new user equipment (computers, printers, software...)
GSC Ingénierie ANDROS
Local Support Technician – IT Services Company
October 2017 - April 2018 (6 months)
Chartres, France
Keep remote computers up to date. XP to W7 Migration Administration on workstations