Freelancer profile translated to English.

Description

With over 17 years of experience in administrative management, accounting, and customer relations, I support freelancers and VSEs who need reliable operational support without having to hire.

Invoicing, reminders, accounting follow-up, procedure writing, supplier/customer interface, responses to tenders… I will take charge of your administrative tasks so you can focus on your core business.

Accustomed to working autonomously in small structures, I quickly adapt to your tools and processes. Available in person (Montauban/Toulouse area) or remotely.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational

Workplace preferences

Can work on-site

Montauban (up to 50km)

Indépendante
Administrative Manager
CIVIL ENGINEERING
March 2025 - Today (1 year and 5 months)
Toulouse, France
• • Support entrepreneurs and VSEs in their daily administrative management with multi-channel communication
• • Ensure digital communication and website management with autonomy and responsiveness
• • Assist with the use of digital tools and set them up independently
• • Issue customer invoices and bank reconciliations on Pennylane and record relevant invoices on Chorus Pro
• • Respond to public and private tenders (AO)
Administrative and accounting management SME organization & versatility Office tools & business software Responding to tenders
Ordre des Vétérinaires Occitanie
Versatile Assistant
CIVIC AND SOCIAL ORGANIZATIONS
February 2015 - August 2024 (9 years and 6 months)
Toulouse, France
• • Welcome and support over 2400 veterinarians, 950 companies, 900 establishments and ensure documentary traceability of each exchange
• • Handle complex administrative requests with rigor and confidentiality
• • Ensure quality in-person and telephone reception to guarantee customer satisfaction
• • Manage complaints and difficult situations with diplomacy and professionalism
• • Write and format internal procedures and reports
Writing & professional communication Customer relations Office tools & business software Management of complex cases Liberal profession regulations
Indépendante
Independent Assistant
January 2021 - June 2022 (1 year and 5 months)
Toulouse, France
: LD2A Architecture Workshop - LP Climate Engineering
• • Ensure administrative management and customer relations simultaneously
• • Adapt my support according to the needs and constraints of each business sector, with autonomy, responsiveness, and professionalism
• • Coordinate exchanges between different stakeholders
Administrative and accounting management