Freelancer profile translated to English.
Back to original languageAbout Julie
Curious and determined technician, I come from the field: I spent 8 years at Orange as an intervention technician, installing routers, troubleshooting for clients, and resolving issues with a pedagogical approach. Now retraining in IT, I am expanding my skills towards IT support, systems/networks environments, and good security practices.
I enjoy understanding, diagnosing, explaining... and always finding the cleanest solution. Organized, patient, and user-oriented, I bring a real sense of service and a concrete approach thanks to my field experience.
If you are looking for someone reliable, autonomous, with a smile and capable of adapting quickly, you are in the right place!
French
Native or bilingual
Can work on-site
Montlhéry (up to 50km)
Experience
- OrangeTechnicianTELECOMMUNICATIONSNovember 2012 - February 2021 (8 years and 3 months)Villabé, FranceInstallation of ADSL, SDSL, C2E, 4G and FTTO routers, installation of Plugs, WIFI access points, and switches. Expertise in connections and different media. Knowledge and practice of physical and digital business tools. Tutoring interns and apprentices. Cross-functional skills and practice of mutual aid within other teams, PABX, GP, and BL. Digital Ambassador and member of Orange's SuperCoders.
- Agriberia SarlSales AssociateSeptember 2010 - February 2012 (1 year and 5 months)Representative and self-service employee for ethnic food products in hypermarkets such as E.Leclerc and Intermarché. Stocking shelves, managing inventory and orders, signage, product placement, stocktaking, highlighting promotions during catalog follow-up.
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Education
- Geoffroy saint hilaire EtampesVocational Baccalaureate1999
- TAISTUDI2025La formation TAI de Studi développe trois grands blocs de compétences. Elle forme au support client, avec le traitement et le suivi des incidents informatiques, l’accompagnement des utilisateurs dans l’usage des outils numériques et le diagnostic des dysfonctionnements techniques. Elle permet aussi d’acquérir les compétences nécessaires pour mettre en service des équipements numériques : installation et déploiement de postes, maintenance et dépannage du matériel, ainsi que sécurisation des données. Enfin, la formation prépare à intervenir sur l’infrastructure : configuration et sécurisation des équipements réseau, ainsi qu’administration des comptes et des ressources au sein d’un environnement Active Directory.