Freelancer profile translated to English.
Back to original languageAbout Juliette
User experience, strategy & AI acculturation
I support you inthe**design, improvement and adoption** of digital products and services, focusing on **user experience, employee experience and digital transformation**. My approach combines research, strategy, facilitation and project coordination, in French-speaking and international contexts.
Startups, SMEs, large groups — I adapt to your context to create fluid experiences that meet your business challenges.
AI acculturation & facilitation in French and English
- AI workshops for business teams
- Change management & adoption
- Awareness and education around AI tools
- Identification of AI use cases & co-design
UX Research & user-centered experience (user, employee, customer)
- Qualitative and quantitative methods: Interviews, surveys, user workshops (FR/EN), Google Analytics, Hotjar etc.
- UX deliverables: Personas, user journeys, user flows, business process mapping, information architecture etc.
- User testing, accessibility testing, A/B testing
- UX audit, benchmark, concrete recommendations
Digital project management
- Roadmap, team coordination, product monitoring
- Website or app redesign, test plans, tests
- Interventions on CMS, WordPress, HTML, Elementor
English
Native or bilingual
Spanish
Conversational
French
Native or bilingual
German
Basic
Remote only
Primarily works remotely
Experience
- Gnosis by LesaffreUX, Digital and Data project managerBIOTECHDecember 2024 - Today (1 year and 6 months)- Management of an AI acculturation program: survey (120+ participants), workshops, identification of use cases, definition of KPIs, launch of a network of ambassadors.- Coordination of PIM, DAM & Customer Portal integration to streamline data flows.- Conducting user tests and loading data onto the portal.- Mapping business processes to optimize exchanges between tools and teams.
- Gnosis by LesaffreLead UX Researcher / Project ManagerHEALTH AND WELLNESSMarch 2022 - Today (4 years and 2 months)Intervention on several digital projects of the group, notably:- UX redesign of the GnosisbyLesaffre (https://gnosisbylesaffre.com/) and Red Star (https://redstarnutritionalyeast.com/) websites- Monitoring of changes to the MenaQ7 website (https://menaq7.com/)- Management of changes and bugs on the various Gnosis by Lesaffre websites- Implementation of a Digital Asset Management tool- Interviews with internal teams and external users to define objectives and current obstacles- Taking into account the issues related to existing branding, SEO (internal linking and content) and development- New information architecture- Creation of the brief for the agency designated to develop the new sites, with optimizations- Report and presentation of conclusions / potential improvements to the team- Acceptance / Testing of features- Overall project monitoring and link between the various stakeholders: digital team lead, UI designer, developers etc.- Testing and monitoring via Hotjar and Google Analytics- Wireframes and prototype on Figma- Link between the various stakeholders: agency, digital team lead, UI designer, developers etc.- Creation of personas- Definition of different use cases- Design Thinking methodology
- MangroveUX DesignerBANKING AND INSURANCEFebruary 2022 - March 2022 (1 month)Propose a design for the desktop application of Mangrove - a cryptocurrency platform.- Visual benchmark of competitors- Creation of the style guide- Creation of the user flow- Creation of several lo-fi versions- Creation of hi-fi wireframes- Interactive prototype- Accessibility tests
Reviews
Bernard
GuideMoov
Reviewed on 5/9/2018
Always on top!
Juliette has chosen to hide 2 reviews
Recommendations
OV
PH
+6
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Education
- Master Intelligence and Cultural InnovationUniversité Paris Diderot2016Master professionnel bilingue en français et en anglais - Compétences rédactionnelles en français et en anglais - Analyse sémiotique, et analyse de tendances - Techniques de communication et de marketing - Décryptage des enjeux de la communication contemporaine
- Bachelor of PsychologyUniversité Paris Vincennes - Saint-Denis