Freelancer profile translated to English.
Back to original languageAbout Juliette
UX Writer for 6 years, I support large groups, startups, and agencies in designing clear, coherent, and engaging user journeys.
🎯 Content Strategy
- Website audit (usability and content)
- Multi-channel consistency and information architecture
🗒️ UX Writing and Guidelines
- Design of Tone of Voice, editorial charter, glossary, and Content System
- UX writing (clear, engaging, and accessible content) and team training for autonomy and efficiency
🔬 Research and Optimization
- User testing and A/B testing
- Content-specific research
✨ Collaboration and Innovation
- Workshop facilitation
- Development of an AI assistant, prompt system management and iteration
Trained in UX Design, I master its tools and methods for fluid collaboration with Product teams.
Do you have a project in mind? Let's discuss it 😊
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 10km), Rennes (up to 10km)
Experience
- AXAUX WriterBANKING AND INSURANCEOctober 2024 - Today (1 year and 8 months)Paris, France
- Creation and development of AXA's first Content System, integrated into the global Design System
- Maintenance and improvement of component documentation
- Training designers on guidelines
- Reference UX Writer for Customer Area and Mon AXA app
- Co-design of an AI assistant
- EkwateurUX WriterENERGY AND UTILITIESJune 2023 - February 2024 (8 months)Paris, FranceEkwateur is a renewable energy provider created in 2016.I am the first UX Writer to join a team of 6 Designers.
- Redesign of the subscription journey in close collaboration with product and business teams
- Formalization of Ekwateur's Tone of Voice and writing rules
- Launch of the Content System integrated into the Design System on Zeroheight
- LIVIUX WriterHEALTH AND WELLNESSDecember 2021 - September 2023 (1 year and 9 months)Paris, FranceKry/Livi is the European leader in teleconsultation. Within an international team of +10 UX Writers, I am in charge of B2B and B2C products for France.
- New journeys and improvement of existing ones for the consultation platform (>300 doctors) and the mobile app (>300,000 users)
- Collaboration with international product, support, legal, and medical management teams.
- Contribution to the common Content Guide for 4 countries
- A/B tests
- Localization from English to French
Recommendations
FU
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Education
- Master of Communications and MediaAudencia SciencesCom2017
- Bachelor's Degree in Modern LiteratureParis-Sorbonne University2015