About Juliette
French
Native or bilingual
English
Fluent
Spanish
Conversational
Experience
- Restaurant la griotteRestaurant ManagerRESTAURANTS AND FOOD SERVICEJanuary 2026 - Today (5 months)Pacé, FranceSupervise dining room service and ensure a high-end customer experience.Coordinate and manage the dining room team (head waiters, assistants, runners).Organize service in coordination with the kitchen to ensure fluidity and pacing.Provide personalized welcome and attentive customer follow-up.Advise customers on dishes, wines, and pairings.Manage reservations and room occupancy.Handle complaints with diplomacy and discretion.Ensure service quality and adherence to establishment standards.Oversee setup and smooth running of service.
- HARRIS BRIOCHINKey Account SupportRETAIL (LARGE RETAILERS)September 2022 - Today (3 years and 9 months)Saint-Malo, FranceResponsible for profitability analysis and sales strategy within the sales department for the Harris and Jacques Briochin brands.
- StaffMeCustomer Success InterHUMAN RESOURCESJanuary 2021 - December 2021 (11 months)Paris, FranceIn charge of a client portfolio, client contact and satisfaction, customer relations, project management, and customer after-sales service.
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Education
- International Bachelor Program of ManagementRennes School of Business2020Formation complète qui vise à développer les compétences pour différents métiers en entreprise (comptabilité, management, communication, ressources humaines, système d'information, création d'entreprise, droit).
- Master 2 Business & Retail Development du Programme Grandes EcolesRennes School of BusinessFormation visant à accéder aux postes managers d'une entreprise à travers des cours diversifiés (contrôle de gestion, droit, négociations commerciales, marketing et communication, développement durable..)