Juliette Bernardi

- Implementation of marketing operations: reflection on promotions and marketing plan, development of POS materials within budget and schedule constraints.

- Management of creative teams and service providers: from creative brief to delivery.

- Deployment of in-store promotions: cash register and screen programming, store reporting.

- Co-creation with the CRM team: contact plans, customer emails and mailings.

- Drafting of memos and daily contact with stores.

- Monitoring of stocks, orders, and deliveries of consumables (bags, store materials, etc.).

- Analysis of products entrusted by stores, understanding the context and customer expectations, assessing the nature of the problem, analyzing product repairability.

- Management and follow-up of repairs and suppliers, monitoring deadlines and chasing suppliers if necessary, checking the conformity and quality of the repair performed.

- Communication with the network, prioritizing the customer, providing necessary technical explanations to facilitate communication between the store and the end customer.

Participation in the implementation of the medical strategy and management of commercial cycles:

- Participation in projects for the network: daily contact with medical representatives, visit tools, remote medical visit support, e-learning.

- Participation in projects for healthcare professionals: development of a web application (Homéo&Care), newsletter, waiting room communication tools.

- Analytical monitoring of KPIs.

- Data collection and layout: sourcing, monitoring.

Participation in the development and management of Marketing tools:

- Briefing to service providers or relevant departments.

- Monitoring of retro-planning.

- Drafting and monitoring of process sheets (project, validation, final artwork).

- Elaboration of purchase orders, invoice and budget monitoring.

- Stock monitoring.

- Management of reprints.

- Delivery control.