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Juliette AllegoedtJA

Juliette Allegoedt

Business Developer - Customer Service Assistant

€150/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Juliette

Business developer, customer service manager, I support companies in commercial management and customer loyalty. With several years of experience in strategic account management, I know how to implement a commercial strategy, monitor it, manage the CRM, structure a portfolio, and create the right sequences to attract new clients.

My experience as a customer service assistant has given me a strong customer satisfaction culture: managing returns and disputes, internal coordination, administrative follow-up, continuous process improvement. I therefore combine a results-oriented approach (revenue, margin, KPI) with a real focus on customer experience and service quality.
  • French

    Native or bilingual

  • English

    Fluent

Remote only
Primarily works remotely

Experience

  • Goalmap
    Business Developer - Health Prevention
    February 2024 - Today (2 years and 4 months)
    Paris, France
    Training organization and B2B SaaS platform for workplace health and well-being prevention (QVT, psychosocial risks, musculoskeletal disorders, etc.)
    • Business Development and client acquisition in the health sector (e.g., AP-HP), public authorities, energy, and logistics (e.g., RTE, Enedis, Geodis), with HR managers, doctors, and general or financial management...
    • Development of prospecting plans: scoring, prospecting journey design, lead qualification, and demonstration
    • B2B sales on a digital e-health platform (SaaS): complete sales cycle, closing, client onboarding
    • Client account management, coordination of training, and follow-up with care departments, HR, QHSE...
    • KPI monitoring via Hubspot, performance analysis, campaign adjustment
    • Response to tenders and presentations
    Business Development Prospecting Hubspot Response to tender B2B Sales
  • Showroomprivé.com
    Buyer / Key Account Manager
    September 2019 - May 2023 (3 years and 8 months)
    Saint-Denis, France
    Private sales site and B2C Marketplace specializing in fashion, lifestyle, and beauty.
    • Business development and management of a portfolio with €15 million in annual revenue, with +7% annual growth
    • Product selection and purchasing, development of commercial offers (quantities, pricing, margins)
    • Strategic account management, performance monitoring (KPI, revenue, return rate)
    • Commercial negotiation, coordination of partner onboarding for the marketplace
    • Use of Salesforce, management via reporting, interface with tech teams (API, data flow interoperability)
  • BrandAlley
    Buyer / Key Account Manager
    June 2018 - August 2019 (1 year and 2 months)
    Saint-Denis, France
    • Commercial development and account management for fashion & accessories on the B2B marketplace
    • Prospecting, closing, and onboarding new brands
    • Product selection and purchasing, pricing strategy, and commercial negotiation
    • Operational sales monitoring, digital catalog management, performance analysis
    • Complex sales cycle, multi-stakeholder management (logistics, marketing, product)

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Education

  • Master in Management
    IESEG School of Management
    Master2Management

Skill set

Categories

  • Other