Julie Pesson

DIRECT ASSISTANT TO THE SALES DIRECTOR

Managing and structuring the sales and sales administration process in a multi-stakeholder environment, with a strong cross-functional coordination dimension.

Involved in workflow organization, operational monitoring, clarifying roles between teams, and improving collaboration between sales, sales administration, purchasing, logistics, marketing, and other support functions.

Also managing tasks related to bids, complex file tracking, priority management, and ensuring operational processing.

Operational management of a business unit in a demanding luxury retail environment, including team supervision, field activity coordination, and strong responsibility for service quality.

Overseeing high-volume activity, managing priorities, organizing resources, and continuously adapting to operational constraints. Daily coordination of teams and monitoring of service execution in high-demand contexts.

Close management, team support, performance monitoring, and constant attention to customer satisfaction. Also involved in planning, anticipating needs, managing peak activity, and maintaining a high level of operational reliability.

This experience has strengthened my ability to structure, coordinate, and drive projects forward in fast-paced, dynamic, and demanding environments where reactivity, rigor, and service orientation are essential.

Coordination and tracking of urgent cases in a demanding international aviation environment, with priority management, operational reactivity, and daily customer communication.

Handling sensitive requests requiring strong adaptability, rigorous follow-up, and effective coordination between multiple stakeholders to ensure timely processing of cases within tight deadlines.

This experience has strengthened my ability to work under pressure, prioritize tasks, and maintain a high level of operational reliability in a context highly exposed to service challenges.