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Julien LehainJL

Average response time: 1 hour

Freelancer profile translated to English.
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About Julien

With 3 years of customer service experience, I assist companies in managing their customer relationships across digital channels.
My specialty? Responsiveness and excellence on Live Chat, WhatsApp, and SMS.

I have developed in-depth knowledge in high-stakes consulting sectors:
- Real estate: Support, appointment scheduling, and qualification.
- Mobility & Automotive: Project deepening and appointment scheduling.

As a dedicated freelancer, I adapt to your hourly needs to ensure smooth and continuous support.
  • Spanish

    Native or bilingual

  • English

    Basic

Remote only
Primarily works remotely

Experience

  • FREELANCE
    TELEPHONE ADVISOR
    February 2023 - Today (3 years and 4 months)
    LiveChat / SMS / WhatsApp
    Present in various fields: Real estate, mobility, housing, travel.
    Excellent writing skills Adaptability and flexibility Good interpersonal skills Work organization Autonomy
  • Le Kiosque du Boucher
    Restaurant worker / Versatile Cook
    RESTAURANTS AND FOOD SERVICE
    February 2022 - May 2022 (3 months)
    Angers, France
    Various jobs as a student: Courtepaille, Tommy's Dinner, Le Kiosque du Boucher
    Cook and waiter position.

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Education

  • Health Biology
    2024
    BiologieSanté
  • 2018-1st Year Philosophy Degree
    2018-Licence 1Philosophie

Skill set

Categories

  • Other