Freelancer profile translated to English.

Description

User-centric and focused on business needs, I have been managing private and public cloud infrastructure applications and services for over 10 years for multinational corporations and smaller businesses alike.

Convinced that agility can improve your Time-to-Market and the quality of delivered features, I bring my experience in team management and transformation to each mission. I have experience working in pizza teams as well as in SAFe with over 250 people.

Finally, to be more precise and effective in my interactions with technical teams, I spent a year working as a cloud architect and DevOps in an IT consulting firm (AWS certified).

Today, I can support you with:

- The creation and management of your products and services

- Coaching your POs / PMs

- Training and coaching your teams on large-scale agile projects (management, PM, architects, PO, Scrum Master),

Languages

French
Native or bilingual
English
Fluent

Workplace preferences

Can work on-site

Paris (up to 10km)

ENGIE SA
Product Owner
ENERGY AND UTILITIES
January 2025 - Today (1 year and 5 months)
Paris, France
Context:
- build & run team responsible for project management and CICD tools for Engie (Jira, Confluence, GitHub, SonarQube, Artifactory)
- development of a self service and secured onboarding and billing
- 10.000 users

My role:
- manage the team backlog and the roadmap: products updates, new features, move to SaaS
- coach the team to be more predictable
- gather and prioritize user feedbacks and needs to improve the solution
ACCOR
Product Owner
HOSPITALITY
January 2024 - December 2024 (11 months)
Paris, France
Context
- build & run team for the Amazon Connect solution that allows Accor customers to contact Accor contact centers
- 140k calls per month on 10 centers
- create a multi language virtual assistant with genAI capabilities to anwser most generic questions about hotels and pre book rooms

Technical stack
- Amazon Connect, Lex, Bedrock, Lambda, DynamoDB, various AWS services

My role
- manage the team backlog for improvements in the Amazon Connect flows and capabilities
- prioritize new features to enhance the customer experience and the agent workflow
- collaborate with AWS proserv team in the design of the virtual agent
iBanFirst
Product Owner, RTE SAFe, Coach Product Manager
SOFTWARE PUBLISHING
November 2022 - Today (3 years and 7 months)
Paris, France
Product Owner of the payment team, managing the workflow between customers and corresponding banks

RTE SAFe to help the IT department to organize at scale

Coach Product Managers to share good practices, help the IT department to scale and organize.
Product management Delivery SAFe