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Julien GuiralJG

Julien Guiral

IT Professional - Acceptance Lead / Integration Lead

€250/day
Paris, FR
3-7 years

Average response time: 1 hour

Freelancer profile translated to English.
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About Julien

IT executive specializing in support and QA, I offer fast and efficient assistance for individuals and freelancers, mainly remotely. I resolve your PC/Mac, email, backup, and software installation issues, with possible on-site interventions. Available in the evenings and on weekends, I help you regain control of your IT simply and quickly.
  • French

    Native or bilingual

  • English

    Fluent

  • German

    Basic

Remote only
Primarily works remotely

Experience

  • Zenity
    Integration Lead / Lead Acceptance
    DIGITAL AND IT
    September 2021 - Today (4 years and 9 months)
    Boulogne-Billancourt, France
    Contractor on assignment at FDJ - Gaming Solutions

    Integration Solutions Management
    • Coordination of integration activities between internal teams and partners.
    • Guarantee of the technical and functional consistency of integrated components.
    • Monitoring of deployments in the integration environment, resolution of blocking issues.

    Structuring and Management of Acceptance Phases
    • Definition of acceptance strategies: scope, criteria, scenarios, and prioritization.
    • Conducting test cycles (end-to-end, functional, technical) and analyzing results.
    • Validation of deliverable conformity before production deployment.

    Primary Contact with End Clients
    • Gathering and clarifying user needs during integration and testing phases.
    • Support for end users: demonstrations, functional support, testing assistance.
    • Regular communication on progress, risks, decisions, and necessary trade-offs.

    Garantor of Quality and Customer Satisfaction
    • Monitoring the quality of deliverables from the start of integration to final validation.
    • Contribution to the continuous improvement of integration and testing processes.

    Anomaly Management and Prioritization
    • Coordination of technical teams for incident analysis, prioritization, and resolution.
    • Rigorous monitoring of fixes until validation in the acceptance environment.
    • Clear and structured communication of impacts to stakeholders.
    Respect for deadlines Client Management Agile methodology
  • Avis Budget Group
    Sales Agent
    TRANSPORTATION
    May 2021 - September 2021 (4 months)
    - In-person and telephone reception of international clients
    - Needs analysis and advice on vehicle categories and options
    - Establishment, modification, and closing of rental agreements
    - Sale of additional services (insurance, GPS, child seats, upgrades)
    - Management of reservations and vehicle schedules
    - Management of payments, deposits, and invoicing
    - Handling of customer complaints and dispute resolution
    - Monitoring of the vehicle fleet status (availability, accidents, delays)

    Location: Charles De Gaulle Airport

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Skill set

Categories

  • Other