Freelancer profile translated to English.
Back to original languageAbout Julien
With 16 years of experience in the IT sector, I am eager to bring you my expertise, my dynamism, my organization, and my ability to unite those around me.
I am immediately available.
Thank you for taking the time to read this.
Sincerely,
French
Native or bilingual
English
Fluent
Can work on-site
Maisons-Laffitte (up to 50km), Paris (up to 100km)
Experience
- PwC AdvisoryHead of Proximity Support / Project ManagerCONSULTING AND AUDITSJune 2017 - September 2020 (3 years and 4 months)Neuilly-sur-seine• Project management within the IT department• Study and proposal for IT system evolution• Communication of objectives and progress• Participation in reporting and steering committee meetings• Production monitoring• Migration and takeover of mobile and PC equipment• Audiovisual migration, implementation of Sharing Cloud (Room Pad) in meeting rooms• Digital transformation, migration to Gmail Suite messaging on PC and Smartphone• Management of a team of 12 technicians• Management of proximity team training• Creation of support documentation on repositories and technical training procedures• Ensure and set up associated meetings
- EYLevel 3 Support EngineerCONSULTING AND AUDITSNovember 2016 - May 2017 (7 months)Paris La Défense, Île-de-France, France• Management and training of IT teams• Creation of support documentation on repositories and technical training procedures• Management of escalation planning and intervention tracking• Back office for various IT services• Management of Level 3 requests
- FreelanceSecurity Consultant / Project ManagerDIGITAL AND ITApril 2016 - October 2016 (7 months)Paris, France• Identification and audit of requests• Consulting, integration, and pre-sales• Drafting of tenders• Installation, Migration, and Update of antivirus, ransomware, and data encryption software (server/client PC)• Drafting of procedures and support• Creation of technical and training materials
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Education
- PRINCE2® Foundation and Practitioner CertificationGlobal Knowledge2018Identifier les processus, les composants et les techniques de PRINCE2. Savoir expliquer les meilleures pratiques pour utiliser la méthode PRINCE2 dans la gestion de ses projets. Savoir appliquer les concepts de la méthodologie PRINCE2 à un scénario. Passer les examens PRINCE2 Foundation et Practitioner.
- ITIL® 2011 Foundation Certified CertificationGlobal Knowledge2012Assimiler les concepts de gestion des services IT basés sur ITIL. Disposer des connaissances nécessaires pour décrire le cycle de vie de la gestion des services IT. Pouvoir intégrer sereinement une équipe utilisant la démarche ITIL. Se préparer et passer la certification ITIL.