Freelancer profile translated to English.
Back to original languageAbout Julien
Certified Professional Trainer and Coach – Management, Negotiation & Customer Experience
I help leaders, managers, and their sales teams perform in LESS IS MORE mode with efficient communication!
With 17 years of experience in customer relations, including 5 years in management. I help professionals develop their skills in leadership, operational management, sales negotiation, customer relations, and change management. My approach is pragmatic, concrete, structured, and rooted in the human sciences, particularly Transactional Analysis and NLP, which I integrate into my programs to enhance relational efficiency.
My skills are certified:
- Activity Manager - RNCP 6
- Professional Coach - RNCP 6
- Design and Lead Training - Specific Register
- NLP Technician - NLPNL
I remain fully available for discussion.
Julien
French
Native or bilingual
Can work on-site
Le Mans (up to 50km)
Experience
- SAS PRAXIS PROGRESSUSDirectorSeptember 2024 - Today (1 year and 9 months)Alençon, France
- Qualiopi Certified Training Organization (Category: Training Actions)
- Professional Coaching Center
- Trademark registered with BOPI
- Modalities available: in-person and synchronous remote
- Professional training and coaching for executives, managers, and their sales teams:
- Leadership and Management- Communication- Change Management- Negotiation and Prospecting- Client Portfolio Management- Customer Experience and Journey- Time and Priority Management - Maisons familiales rurales (MFR)Educational Manager - TrainerJanuary 2022 - July 2024 (2 years and 6 months)Alençon, France- Development of the 9th-grade training plan- Teaching French, English, and Civic Education - 9th Grade- Teaching Biology and Physics - 8th Grade- Employability Coaching- Monitoring and co-construction of professional projects- Internship visits
- Decathlon FranceManager of Department [Hiking - Mountain - Running - Team Sports - Water Sports]August 2021 - November 2021 (3 months)Arçonnay, France- Management of 5 departments (merchandising, inventory, etc.)- Management of 8 - 10 employees- Activity steering
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Education
- Certified Professional Coach RNCP 6, Study of Human SciencesLINKUP COACHING2024Coach Professionnel Certifié RNCP 6, Étude des sciences humaines
- Preparation for Certification 101, Transactional AnalysisActiv'PNL2024Préparation à la Certification 101 , Analyse Transactionnelle
Certifications
- Professional Coach - RNCP 6LinkUp Coaching2024
- Design and Lead a Training Course in Person and RemotelyECP Formations2024