Freelancer profile translated to English.
Back to original languageAbout Julien
With a solid background in team management and profit center management, I have built my career around commercial performance, management, and customer satisfaction.
After more than fifteen years in operational management – particularly in the automotive sector and mass retail – I wanted to give a new direction to my career by putting this expertise to work in training and consulting.
It is in this logic that JCF Conseil & Formation was born, a structure dedicated to supporting companies and learners in their skill development.
My approach is based on field experience, active pedagogy, and the transmission of concrete know-how, enabling everyone to understand and master the levers of performance, communication, and management.
Currently engaged in a VAE “Commercial and Marketing Activity Manager” (RNCP 38808), I am strengthening and formalizing my professional achievements in a process of legitimacy and recognized certification. This dynamic is fully in line with a desire for continuous professionalization and consistency with the demands of the training world.
Today, through JCF Conseil & Formation, I offer a range focused on:
Professional training: management, sales, customer relations, communication, activity monitoring.
Pedagogical support: intervention in schools and training centers, support for apprentices in work-study programs.
Consulting in performance and organization: team optimization, loyalty strategy, and sales effectiveness.
My conviction is simple:
Competence is acquired through experience, and developed through transmission.
Motivated, rigorous, and driven by the success of others, I now bring pragmatic and human added value to training organizations and companies that wish to combine efficiency and pedagogy.
English
Basic
French
Native or bilingual
Spanish
Basic
Can work on-site
Paris (up to 50km)
Experience
- Centre Auto E.LeclercStore Manager / Communications ManagerRETAIL (LARGE RETAILERS)January 2020 - July 2025 (5 years and 6 months)Meaux, FranceManagement of a multidisciplinary team (6 mechanics, 3 technical advisors, 3 rental agents, 1 store manager, 1 sales representative). Center management: turnover, budget, margin, performance indicators. Implementation of sales strategies to develop and retain customers. Training and coaching of teams on technical and relational processes. Guarantee of service quality and compliance with safety standards. Digital communication and marketing: social media management, SMS and newsletter campaigns, creation of visual and video content, management of the communication budget and performance monitoring.
- Concession automobile DB77After-Sales Service ManagerAUTOMOBILEJanuary 2019 - December 2019 (11 months)Meaux, FranceFinancial management of the after-sales service: budget, monitoring of the operating account. HR management: training plan, recruitment, skills development. Implementation of production monitoring tools and quality action plans. Team management and performance monitoring.
- Concession automobile ABCISAfter-Sales Service ManagerAUTOMOBILEOctober 2016 - December 2018 (2 years and 2 months)Picardy, FranceEconomic management and manufacturer reporting. Implementation of marketing and quality action plans. Prospecting and retention of a network of business introducers. Deployment of manufacturer standards. Coaching and skills development for teams.
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Education
- Commercial and Marketing Activity Manager (RNCP 38808) Adult Trainer Certification2026Responsable d'activité commerciale et marketing (RNCP 38808) Certification Formateur d'adultes
- AI / NO CODEIA / NO CODE