Freelancer profile translated to English.

Description

Passionate about new technologies since always, I created my independent business in 2023 to put my expertise at the service of individuals and professionals.

With over 15 years of experience with major brands such as Samsung, Huawei, Bose, and Boulanger, I work in the areas of IT support, smartphone repair, digital assistance, and technical support.

Versatile and independent, I can also assist you in creating websites, writing marketing content and copywriting texts, creating communication materials, as well as translating documents from French to English and English to French.

My goal is simple: to offer effective solutions, quality service, and trusted support adapted to each project.

Languages

French
Native or bilingual

Workplace preferences

Remote only

Primarily works remotely

Samsung ( Agence Retail Safari & Influence )
Area Manager
TECH
January 2023 - March 2026 (3 years and 2 months)
Develop TELEVISION/SOUNDBAR sales for the Korean giant.
Commercial support for distributors and partners in Brittany; Pays-de-la-Loire; Normandy; Centre-Val-de-Loire; Nouvelle-Aquitaine.
Guardian of merchandising policy / Increase visibility.
Identification of growth levers and specific business opportunities.
Qualitative and quantitative reporting.
Competitive intelligence and action plan management.
Dispute resolution.
Huawei ( Agence DMF
Sector Manager
January 2022 - January 2023 (1 year)
• Strategic deployment of PC / Smartphones and Tablets universes
• Field actions, reporting,
WeFix
Certified Manager of Smartphone & Tablet Technicians
TECH
January 2020 - January 2022 (2 years)
Rennes, Pacé, France
Point of Sale management, inventory, and cash register management. Definition of schedules, leave, and performance reviews. Management of disputes and customer complaints. Product demonstration, sales, and repair.