Freelancer profile translated to English.
Back to original languageAbout Julien
Welcome to my profile,
I started my professional career as a Product Owner Consultant. Business consulting and project management are essential additional skills today in an environment where companies face significant transformations.
With over 8 years of experience in digital transformation and project management, I have a strong interest in agile methods and new technologies, an indispensable element for building and/or developing your products thanks to the latest market advances. I have participated in various digitalization projects, improvements to the customer experience on mobile and desktop, as well as user journey redesigns.
Experience:
9 years in large groups (BNP Paribas, La Banque Postale, Malakoff Humanis, Groupama, AG2R La Mondiale, Bforbank)
Skills:
- Project Management (Improvements to customer digital journeys)
- Product Owner (Requirements gathering and analysis, roadmap and backlog, agile methodologies, user tracking, A/B testing, product strategy, functional acceptance)
Project Portfolio:
- La Banque Postale: Improvement of the mobile application, provision of new features to customers
- Malakoff Humanis: Redesign, migration, and improvement of digital journeys on the brokerage platform (Collective Health, Collective Welfare, Freelancer Welfare)
- Groupama: Implementation of RPA and IPA robots (with artificial intelligence) to automate glass damage claims management processes
- AG2R La Mondiale: Angular redesign with migration and improvement of digital journeys on the Supplementary Retirement client area
French
Native or bilingual
English
Fluent
Can work on-site
Paris (up to 50km)
Experience
- BforBankSenior Product Owner (Brokerage & Credit Insurance)BANKING AND INSURANCEMay 2024 - Today (2 years and 1 month)Paris, FranceDefinition of the digital journey strategy and contribution to ProductDiscoveryDevelopment of new features in Agile Scrum for the mobile application in conjunction with group partners (Pacifica, Sofinco, CATitres)Development of products internationally (Germany)Migration of clients, accounts, and brokerage transactions from the old application to the new oneRedesign of brokerage and credit insurance flows for the new core banking systemDesign of the brokerage product subscription journey
- Malakoff HumanisLead Senior Product Owner (Savings)BANKING AND INSURANCEApril 2023 - May 2024 (1 year and 1 month)Malakoff, FranceManagement of a team of 3 savings Product OwnersDesign of the mandatory PER journey and support for individual PER and IFC in Agile SAFeGathering requirements, cross-functional workshops, and writing User Stories (Gherkin)Backlog prioritization, quality/testing oversight, and KPI monitoringFacilitation of governance meetings (COMOP, COPIL)
- AG2R LA MONDIALEDigital Client Product Owner (Retirement Savings & Health)BANKING AND INSURANCESeptember 2021 - April 2023 (1 year and 7 months)Paris, FranceProduct Owner Digital Client Area / Supplementary Retirement Supporting the Digital Client and Online Services Department, whose mission is to build digital products that allow clients to take control of their social and asset protection. It develops the use of products and services in the design of customer journeys within the client area. Improvement of the individual client area for the supplementary retirement scope, organized using the SAFe agile method.• Redesign and modernization of user journeys (Angular migration)• Online retirement payout request journey• Simplified journey for arbitration, payment, BIA• PACTE law compliance, transformation of old Madelin contracts to a new PERI range• Compliance with FRPS Product specification and design of digital journeys:• Gathering and formalizing business needs• Design, breakdown of journeys, and writing User Stories (Gherkin method)• Backlog monitoring and prioritization• Definition and analysis of KPIs, formalization of objectives for developed services (value analysis)• Time and budget management• Project communication throughout the product cycle and adaptation according to targets• Facilitation and coordination of projects with the UX Designer, business, and IT stakeholders• Change management support• Acceptance testing and anomaly tracking, and preparation for production deployment
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Education
- Master 2 International Strategic Consulting and ManagementUniversité Paris 1 Panthéon-Sorbonne2017Master 2 Conseil et Management Stratégique International
- Master of EconomicsUniversité Paris 1 Panthéon-Sorbonne2016Master 1 Economie et Gestion d'entreprise Gestion/Finance
Certifications
- SAFe 5 AgilistScaled Agile Inc2022
- PSPOScrum.org2022