About Julien
French
Native or bilingual
English
Fluent
Experience
- Groupe PichetInformation Systems ManagerREAL ESTATEJuly 2024 - August 2025 (1 year and 1 month)Pessac, FranceCross-functional management of the customer acquisition journey, from lead to signature, across CRM, marketing automation, and web domains.
- Coordination of digital products (CRM, showcase website, commercial spaces).
- Unified IT/Business Governance: scoping, arbitration, prioritization, value tracking.
- Rationalization of the tool landscape and removal of non-compliant solutions.
- Implementation of acquisition/activation/retention indicators.
- Introduction of AI usages (Copilot) to optimize productivity and reporting.
**Results**: IT/Business alignment, improved marketing data reliability, increased customer conversion rate. - Groupe PichetInformation Systems Product ManagerREAL ESTATEJune 2023 - June 2024 (1 year)Pessac, FranceResponsible for the digital product supporting customers from booking to property delivery.User audits & business workshops to identify pain points and usage barriers.Design of simplified journeys: customer tracking, documents, notifications.Prioritization based on usage KPIs, satisfaction, and internal efficiency.Full product lifecycle management (backlog, testing, deployment, post-launch measurement).RUNCARE program: 85% reduction in critical incidents.Results: Measurable improvement in customer experience and internal tool adoption.
- Renault-Nissan AllianceInformation Systems Project ManagerAUTOMOBILEJanuary 2012 - Today (14 years and 5 months)Île-de-France, France> Consultant assigned by ALTEN Mission: Management of the upstream phase to international deployment of various management control information systems. Details:- Needs analysis- Description of business requirements- Mock-up creation- Drafting of functional and technical specifications- Team management and composition (local or offshore as needed)- Testing plan (technical / functional / user)- Implementation and monitoring of indicators and dashboards- Change management and training plan- Production deployment and international rollout to client sites- Delivery Management Functional Processes: Financial and management control steering, Warranty provisions Software: SQL Developer, Quality Center, Chipre, IBM Rational ROSE, BOUML, Spot Fire, Ess Base, Business Object Methods and standards: UML, MERISE, ITIL, AGILE, PRISM, SCRUM, V, LEAN Languages: J2EE, Javascript, HTML, Css, SQL
Recommendations
Be the first to recommend Julien
Help this freelancer shine by sharing your experience working together.
These freelancer profiles also match your criteria
Agatha Frydrych
Backend Java Software Engineer
4.7
(3)
2
Baptiste Duhen
Fullstack developer
4.6
(4)
5
Amed Hamou
Senior Lead Developer
4
(2)
7
Audrey Champion
Web developer
4.3
(3)
4
Education
- Master 2, Information Systems ManagementGroupe 3il - Cs2i Bourgogne2011Master 2, Management des Systèmes d'Informations
- Master 1, Design of Information Systems and NetworksGroupe 3il - Cs2i Bourgogne2010Master 1, Conception des systèmes d'Informations et réseaux