Freelancer profile translated to English.

Description

Communication professional passionate about words, stories, and audiences, I combine digital strategy, field creativity, and interpersonal skills. My hybrid background, between institutional communication and artistic direction, allows me to design engaging content and campaigns with a strong human dimension.

💡 My areas of expertise:

Communication Strategy

Content Writing

Public Speaking Coaching

Facilitating workshops on communication or expression

🎯 I support you with listening, method, and creativity to develop vibrant and impactful communication.

Industry field of expertise

Languages

French
Native or bilingual
English
Conversational
Spanish
Basic

Workplace preferences

Remote only

Primarily works remotely

Hôpital Machant
Assistant to the President of the Medical Establishment Committee
HEALTH AND WELLNESS
November 2023 - Today (2 years and 7 months)
Toulouse, France
Organization, writing, internal coordination, strategic liaison role between departments and doctors.
Knowledge of Office Tools Minute Taking Filing and Archiving General Secretariat
Webedia
Communication Officer
SOCIAL NETWORKS
September 2014 - August 2023 (8 years and 11 months)
Toulouse, France
Communication Officer within the Webedia group for the Overblog platform.

Communication & Marketing
- Creation and implementation of the global communication plan
- Management and writing of the staff blog (staff.fr.over-blog.com)
- Mailing and writing of monthly newsletters
- Implementation of promotional campaigns
- Co-organization of Overblog's 10th anniversary / Organization of Team-building events

Community Management
- Management of Overblog's social media
- Community engagement on Facebook and Twitter
- Management of Instagram and Pinterest accounts
- Creation and implementation of a Twitter account dedicated to customer relations.
- Monitoring and analysis of results

Customer Support
- Maintaining a privileged relationship with influential bloggers on the Overblog platform
- Monitoring and resolution of requests sent to support (Via Facebook, Twitter, Ticketing on Uservoice, email exchange)
- Management of Overblog support on the Uservoice platform.
- Implementation of a Live Chat Support system on the portal (www.over-blog.com)
Customer Support Live Chat
Clinique Pasteur
Communication Assistant
HEALTH AND WELLNESS
October 2013 - August 2014 (10 months)
Toulouse, France
Imagining and building the Clinic's digital strategy. A real challenge in a field like Health!

- Creation and development of the Clinic's digital strategy.
- Management and engagement of Facebook and Twitter accounts.
- Creation and maintenance of a Scoop.it account (Content Curation) on issues of Health, Sustainable Development, and technological innovation.

- Facilitating a workshop to raise awareness about social media use. and training for the management team (Director, Head of Department, Health Managers)
- Creation of an awareness booklet on good web practices for employees.