Freelancer profile translated to English.

Description

Do you want to automate repetitive tasks, connect your tools, or optimize your CRM? I design and deploy automation solutions with Salesforce, n8n, Make, and generative AI to improve your teams' efficiency and reduce manual tasks.

Consultant with over 6 years of experience in digital transformation, CRM, and business support, I work at the interface between business and technical teams to improve processes, reduce manual tasks, and accelerate operations.

I can support you with:

• Business process automation

• Workflow creation with n8n, Make, and Zapier

• Integration of generative AI solutions (ChatGPT, OpenAI)

• Connecting applications via API and Webhooks

• Salesforce optimization and automation

• Functional documentation and needs analysis

• User training and support

I have worked on transformation projects for international organizations, coordinating stakeholders, analyzing business needs, and deploying solutions tailored to company objectives.

✅ Bilingual French / English

I am available for one-off or long-term missions, remote or hybrid, with French and international companies.

Industry field of expertise

Languages

French
Native or bilingual
English
Native or bilingual
Spanish
Conversational

Workplace preferences

Remote only

Primarily works remotely

freelance
Salesforce Consultant
TECH
November 2022 - Today (3 years and 9 months)
Paris, France
Lead end-to-end Salesforce implementations (Sales Cloud & Service Cloud) with a focus on business process optimization and automation
Conducted requirement gathering workshops and translated business needs into scalable IT solutions
Designed and implemented workflow automation to reduce manual tasks and improve operational efficiency (-30%)
Built KPI dashboards and automated reporting solutions enabling faster data-driven decision making (+50%)
Delivered user training and change management, improving CRM adoption across teams (+25%)
Worked on integration initiatives between Salesforce and external tools (APIs, third-party systems)
Business Process Automation Salesforce API Generative Artificial Intelligence Business Analysis
Publicis Sapient
Salesforce Consultant
March 2022 - November 2022 (8 months)
San Francisco, CA, USA
Managed end-to-end Salesforce product lifecycle, improving user experience by 35%.
Designed and implemented process automation solutions, reducing manual workload by 40%.
Provided strategic recommendations on Sales Cloud and Service Cloud Assisted in integrating Salesforce solutions with third-party applications.
Silverline
Salesforce Consultant
October 2021 - February 2022 (4 months)
New York, NY, USA
Contributed to Salesforce implementation projects across Financial Services Cloud and Health Cloud.
Collaborated with business stakeholders to gather requirements and translate business needs into CRM solutions.
Configured Salesforce features and supported process optimization initiatives.
Developed dashboards and reporting solutions to support data-driven decision making.
Worked with cross-functional teams to improve CRM adoption and system integrations.
Salesforce Sales Cloud Salesforce Service Cloud Business Analysis Business Process Automation API