Freelancer profile translated to English.
Back to original languageAbout Julia
With years of experience in various companies such as Total Energies, Doctolib, and Malt, I am now a Customer Care Representative.
I assist B2B or B2C users with their onboarding and inquiries throughout their journey with your product.
Passionate about problem-solving and providing an exceptional customer experience, I am a highly motivated and autonomous individual.
I am an excellent communicator and can build positive relationships with your clients, whether in writing or by phone.
Feel free to contact me for more information! :)
French
Native or bilingual
English
Native or bilingual
Remote only
Primarily works remotely
Experience
- MaltCustomer Experience RepresentativeJune 2023 - Today (3 years)Paris, France
- MoniCustomer Support ManagerJanuary 2023 - April 2023 (3 months)Paris, France
- DoctolibAccount Manager - Onboarding ConsultantNovember 2020 - October 2021 (11 months)Levallois-Perret, France
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Education
- Specialized Master in Marketing Studies & Decision MakingNEOMA Business School2019Master Spécialisé Etudes & Décision Marketing
- BBA International Management - CESEMNEOMA Business School2018BBA International Management - CESEM
Skill set (12)
Categories
- Other