Freelancer profile translated to English.

Description

I am an SMR (Microcomputer Systems and Networks) student, specializing in remote technical support for individuals and small businesses.

I offer PC maintenance services, incident resolution, virus removal, data recovery and backup, printer and software configuration, and Microsoft 365 support. I primarily work remotely, providing fast, clear, and solution-oriented assistance.

Through these projects, I continue to advance my studies and refine my technical knowledge, allowing me to offer an increasingly efficient, up-to-date, and professional service.

I am characterized by responsibility, good communication, and continuous learning, ensuring a positive customer experience from the first contact.

Languages

Portuguese
Native or bilingual
Spanish
Native or bilingual
English
Conversational
Catalan
Fluent

Workplace preferences

Remote only

Primarily works remotely

Institut Salvador Espriu
Remote Technical Support
TECH
September 2024 - January 2026 (1 year and 4 months)
Figueres, Spain
I am an SMR (Microcomputer Systems and Networks) student, specializing in remote technical support for individuals and small businesses.

I offer PC maintenance services, incident resolution, virus removal, data recovery and backup, printer and software configuration, and Microsoft 365 support. I primarily work remotely, providing fast, clear, and solution-oriented assistance.

Through these projects, I continue to advance my studies and refine my technical knowledge, allowing me to offer an increasingly efficient, up-to-date, and professional service.

I am characterized by responsibility, good communication, and continuous learning, ensuring a positive customer experience from the first contact.
Microsoft 365 Support Virus and malware removal Remote technical assistance IT incident resolution Computer technical support