Freelancer profile translated to English.

Description

Senior AI Architect & Service Designer.I design and deliver AI agents that understand your business — and that work in production.

15 years designing products (ROLI/Apple Store, EY, Prisma Media/Vivendi, mySofie/AG2R), then co-founder of an AI startup whose products are used daily. I am at the rare intersection of two fields that the market separates: service design (mapping your business, formalizing your expertise) and AI engineering. Developers code without diagnosing, consultants diagnose without delivering.I do both.

Agile, concrete, immediately:I am the bridge between business, design, and tech. Not an agency with its chain of intermediaries, not a vibe-coder who delivers a demo to be thrown away, not a consultant who stops at the slide. I use AI to build your AI: what used to take months is now delivered in days — often 5 to 10x faster and 3 to 4x cheaper than an agency, for an operational result.

My method, in 5 steps:

1. Listen— I map your actual business (service blueprint).

2. Shape— I formalize your rules, your cases, your tone: an asset you keep, even without me.

3. Build— your platform and your online assistants, in days not months.

4. Activate— we test on your real cases, I adjust, I train your team.

5. Grow— I remain a partner after launch, without a subscription.

For professions with high expertise (Financial Advisors, lawyers, accountants, consultants, coaches), SME leaders, and idea holders.

Serious & compliant: 4 years in regulated health, systems processing minors' data (CNIL PIA), European hosting, GDPR. I also teach AI and service design at Gobelins School.

Each mission starts with a 30-minute discussion. If AI isn't the right lever, I'll tell you.

Languages

French
Native or bilingual
English
Native or bilingual

Workplace preferences

Can work on-site

Paris (up to 50km)

Serendyme
Co-founder, CIO & Product Architect
August 2025 - Today (11 months)
Human-centric AI startup. I architect the technical stack and deliver end-to-end AI products in production (architecture → deployment → monetization). Suite of products including a multi-channel consumer relationship coach (PWA / WhatsApp / Telegram, ~200 users), an educational companion, and a certification orchestrator. Multi-agent architecture, RAG, MCP, voice.
AI Agent Design and Deployment Retrieval-Augmented Generation (RAG) Prompt engineering AI Orchestration MCP
École des Gobelins
Co-Head of UX × AI Program & Service Design Lecturer
December 2022 - Today (3 years and 7 months)
Co-design and teaching of the certified UX × AI curriculum; Master's level service design and speculative design courses; member of diploma juries.
Service Design UX Research Product design Design Thinking
Façonner.ai
Consultant & AI Architect — Freelance
January 2015 - Today (11 years and 6 months)
Paris, France
I design and deploy end-to-end AI systems for high-expertise professionals and SMEs: business mapping (service blueprint), expertise formalization, custom AI assistant construction, integrations, and training for autonomy. "Frame before coding" approach, delivered in days thanks to vibe coding. Stack: Claude, GPT, RAG, MCP, Lovable, Supabase, n8n. Clients: wealth management advisory, art gallery, wellness brand (under NDA, details on call).
AI Agent Design and Deployment Retrieval-Augmented Generation (RAG) Prompt engineering AI Orchestration MCP